TPE Payment Policy

PAYMENT POLICY

Accepted Forms of Payment

• TPE accepts VISA, MasterCard, American Express, Discover and Checks
• TPE accepts Purchase Orders (P.O.) as payment for purchases of $1,000 or less. Any purchase over $1,000 requiring a P.O. must be submitted in writing (billing@theplacementexchange.org) and approved by the Director of TPE.  

Payment Remittance

• Credit card payments may be remitted online via the TPE Job Board website through the profile that created the registration.
• Check payments may be remitted through the mail payable to: Boxwood Technology, Inc.
  • Boxwood Technology Incorporated
  • PO Box 677248
  • Dallas, TX 75267-7248

Changes in Payment Method

• Changes in payment method or credit card after the initial payment is processed are NOT permitted. Please be sure that you are using the appropriate credit card for this transaction.

Returned Checks/Chargebacks

• There is a $35.00 administrative processing fee invoiced against all returned checks or disputed credit card charges resulting in a chargeback.

Policy on Unpaid Purchase Orders

• Full payment on an unpaid purchase order (P.O.) is due within 30 days of the transaction date. 
• Delinquent accounts will be locked (and linked job posts deactivated) until payment has been made. 
• Account holders can make a payment via an online credit card transaction (from their dashboard) or a mailed check made payable to: Boxwood Technology, Inc.
  • Boxwood Technology Incorporated
  • PO Box 677248
  • Dallas, TX 75267-7248

REGISTRATION REFUND / CANCELLATION POLICY

TPE Job Board Refund Requests

• Refund requests for job board posts will be granted due to a system posting error only. 
• To report a system posting error and request a refund, submit it via this form. Because we must receive requests in writing, requests via the telephone will not be honored. Please allow 14 business days for approved refunds to be processed.

TPE Virtual Event Refund Requests

• Requests received two weeks (14 days) before the Virtual Event will receive a full refund for your order, less a $50 service and processing fee. 
• Refund requests received one week (7 days) before the Virtual Event will receive a refund equal to 50% of your order. 
• Refund requests received less than one week before the Virtual Event are not eligible for a refund.
• To cancel a Virtual Event registration and request a refund, submit your request via this form. Refund requests will not be processed over the phone.

Questions?

Please send an email to billing@theplacementexchange.org.