The Placement Exchange

Frequently Asked Questions!

TPE Account
Membership
Post a Job
Job Post Credit
  • What is a job post credit?

    A job post credit is an advance payment on a job post. Think of it as “store credit”—employers can purchase credits now and apply them to job posts later. Credits are used to:

    • Activate a job post (i.e. publish to the Job Board)
    • Extend the time period of an active job post
    • Renew an inactive job post (i.e. post an expired job back on the Job Board)

    Standard online job post credits expire one year from date of purchase.

    TPE Onsite Event job post credits expire on June 1 of the current event year.

  • How do I apply a job credit?
    1. Log in to TPE employer account
    2. Navigate to Manage Job Postings menu
    3. Go to (draft/active/inactive) job post
    4. Select job credit from Credit dropdown
    5. Click Apply/Extend/Renew button
IT Help
Billing
Events Calendar
Ambassador Program
Volunteering
TPE Onsite - Dates
TPE Onsite - Attendees
  • Who attends TPE Onsite?
    • Candidates (students and professionals)
    • Employers (colleges, universities, and other institutions)
    • Interview Team (members of the registered employer)
    • Volunteers (participants and local residents)
    • TPE Partners
TPE Onsite
  • Who is eligible to apply for the TPE Onsite Candidate Funding Award?

    The TPE Onsite Candidate Funding Award is for candidates, who otherwise are unable to attend the TPE Onsite event, to help defray expenses associated with participating in the event.

    TPE will grant five (5) $500 awards to those who meet the following criteria:

    • Full-time graduate student
    • Registered as a first-time TPE Onsite 2019 candidate (graduate registration only). NOTE: Individuals who have served in the past as a TPE Onsite intern or volunteer are eligible, if this event year is their first time participating as a registered candidate.
    • Active member of one of the following TPE Partner associations:
      • Association of College & University Housing Officers - International (ACUHO-I)
      • NASPA - Student Affairs Administrators in Higher Education (NASPA)
      • Association of Fraternity/Sorority Advisors (AFA)
      • Association for Orientation, Transition and Retention in Higher Education (NODA)
      • Association for Student Conduct Administration (ASCA)
      • National Association for Campus Activities (NACA)

TPE Onsite - Attendees
TPE Onsite - Location
TPE Onsite - Hotels
  • Where can I find information about the event hotels?

    Only registered event participants have access to the TPE Onsite Housing Bureau to make hotel reservations for the event.

    Once you register for the Spring TPE Onsite Event, your email confirmation message will include the link to the official TPE Onsite Housing Bureau to make your hotel reservation and receive the discounted hotel rate for event attendees. Making your hotel reservation through the hotel directly or through a central hotel reservation number will not guarantee that you receive the group rate.

    Participating hotel information can be found on the Location page.

    NOTE: If you plan to attend both the TPE Onsite event and the NASPA Annual Conference, please make your hotel reservation under your NASPA conference registration.

    Reservations are made on a first-come, first-served basis. For the best availability, make your reservation online. The event room block typically sells out each year.

    Do not make hotel reservations with third party companies who contact you directly. The Placement Exchange does not enlist the assistance of third party companies to actively reach out to book hotel rooms. If you make a reservation with any company outside of the official TPE Onsite Housing Bureau, you might not be working with a legitimate company and could possibly show up and not have a hotel reservation.

TPE Onsite - Transportation
TPE Onsite - Shipping & Storage
TPE Onsite - Mail System
  • What is the mail system?

    The onsite mail system provides physical mailbox slots (dimensions: 9-3/4"W x 12-1/2"D x 2-1/2"H) for employer teams and candidates. Volunteer staff deliver mail between employers and candidates.

    TPE Onsite participants have the option of corresponding via (1) email or (2) the onsite mail system. Please ensure that your materials (e.g. message slips, etc.) fit comfortably inside the mailbox slot; event staff will not distribute materials that are not stored inside a mailbox slot.

TPE Onsite - Registration
TPE Onsite - Candidate Registration
TPE Onsite - Employer Registration
  • Can I pay for my TPE Onsite registration with a purchase order?

    Institutions can pay for employer registration via a purchase order or credit card.

    At anytime, you can make an online payment to reconcile your open purchase orders. Log in to your TPE account and click on your Order History to get started.

  • Can I upgrade my existing interview table or event job from standard to premium?

    Employers can log back into their TPE accounts to purchase event upgrades or add-ons after you purchase your event registration.

    To upgrade a published TPE Onsite standard event job, go to the section in the employer account where created job posts are managed, then click on the Upgrade Post button to get started.

  • Can I add other items to my TPE Onsite registration at a later date?

    Employers can log back into your profile to purchase event upgrades or add-ons after you purchase your event registration.

  • How do I register my TPE Onsite interview team?

    Registered employers can log into their TPE account and, from their dashboard, add the names and email address of their interview team members. Team members will be provided an event badge and access to event areas while at TPE Onsite. Adding interview team member information does not create accounts for team members and does not provide colleagues with access to the online employer account.

  • What is the difference between a standard interview table and a premium interview table?
    Standard Interview Table
    Standard Interview Table

    A standard interview table is located in an open pipe and draped area. The standard space comes fully carpeted with (1) 4’ table with white vinyl liner and (3) standard folding chairs.


    Premium Interview Table
    Premium Interview Table

    A premium interview table consists of an 10’x8’ interview space that is semi-private with 8’ back and side draping that separates your space from the next interview space. The premium space comes fully carpeted with (1) 6’ table, (1) 4’ skirted side table for additional work space, and (3) standard folding chairs.

TPE Onsite - Event Jobs
TPE Onsite - Interviews
  • Where are the interview waiting areas for candidates located?

    ​Inside the Interview Hall, there are four waiting areas for candidates. For scheduled interviews, candidates will wait for employers in the waiting area that corresponds to the first letter of the candidate’s last name (waiting area assignments will be announced closer to the event).

TPE Onsite
Spring Onsite 2020 COVID-19 Refunds
  • How is the refund process working due to the cancellation of the TPE Spring 2020 Onsite event in Austin, Texas due to COVID-19?

    TPE Spring Onsite 2020 Event Refund (COVID-19 Update)

    • Employers: As a reminder, we will refund all registration costs, table orders and receptions in full and without fees. Event Job Posts will not be refunded in full, but will be adjusted to the early bird rate ($175 for each standard post, and $300 for each premium post) and remain active until June 15. We are currently processing refunds, and some of you may have noticed a credit to the card that made the initial purchase. Please Note: Each separate order requires a separate refund (i.e. registration on October 1 with a job post add-on on January 1 would be 2 separate orders/refunds.) In addition, there are a handful of refunds that we will not yet be able to issue because the transaction occurred over 100 days ago. For these transactions, we sent a separate email to the billing email with instructions as to how to receive your refund. Thank you for your patience during this process.
    • Candidates: As a reminder, all Candidate Registrations (for those who registered prior to the Onsite Event Cancellation) will be refunded in full by the end of April. The majority of refunds have been issued at this time. Any refund issued went directly to the credit card used to purchase the registration. However, there are a handful of refunds that we were not yet able to issue because either the credit card is no longer valid, or the transaction occurred over 100 days ago. For those we still need to refund, we sent a separate email to the billing email with instructions as to how to receive your refund. Thank you for your patience.
  • How is the refund process working due to the cancellation of the TPE Spring 2020 Onsite event in Austin, Texas due to COVID-19?

    TPE Spring Onsite 2020 Event Refund (COVID-19 Update)

    • Employers: As a reminder, we will refund all registration costs, table orders and receptions in full and without fees. Event Job Posts will not be refunded in full, but will be adjusted to the early bird rate ($175 for each standard post, and $300 for each premium post) and remain active until June 15. We are currently processing refunds, and some of you may have noticed a credit to the card that made the initial purchase. Please Note: Each separate order requires a separate refund (i.e. registration on October 1 with a job post add-on on January 1 would be 2 separate orders/refunds.) In addition, there are a handful of refunds that we will not yet be able to issue because the transaction occurred over 100 days ago. For these transactions, we sent a separate email to the billing email with instructions as to how to receive your refund. Thank you for your patience during this process.
    • Candidates: As a reminder, all Candidate Registrations (for those who registered prior to the Onsite Event Cancellation) will be refunded in full by the end of April. The majority of refunds have been issued at this time. Any refund issued went directly to the credit card used to purchase the registration. However, there are a handful of refunds that we were not yet able to issue because either the credit card is no longer valid, or the transaction occurred over 100 days ago. For those we still need to refund, we sent a separate email to the billing email with instructions as to how to receive your refund. Thank you for your patience.