Academic Counselor (Success Coach)

Southern Methodist University  |  Dallas, TX

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Academic Counselor (Success Coach)

Job Type: Counseling Services
Location: Dallas, TX
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 8,000 Students
Employer ID: 1302

Benefits

Housing for Position:
None provided
Benefits
Housing for Position:
None provided
Qualifications
Education:
Masters Required
Major Preference:
Counseling, Higher Education
Experience:
2-4 Years

Qualifications
Education:
Masters Required
Major Preference:
Counseling, Higher Education
Experience:
2-4 Years

Position Description

The Success Coach will help with a range of initiatives focused on the academic success of new students, including first-year and transfers, through the office of New Student Success Programs. 

 

Recognizing that everyone comes to college with different educational experiences, initiatives in the New Student Success Programs will include those who identify as first-generation college students, may need assistance in adjusting to an urban city, or seek assistance in fully utilizing campus resources, whether academic, financial, or social. 
 

Essential Functions:

Responsible for a broad range of program planning, support, and delivery. Academic counseling, supervising student workers, and implementation of academic support services to students participating in both the Rotunda Program and New Student Success Programing
Work directly and holistically with first year students at SMU with the goal of helping them persist. Establish and maintain liaisons with academic and campus departments vital to the implementation of the Rotunda Scholars Program; serve on committees; conduct special projects; and assist with the R.I.S.E. Institute. Develop and administer workshops.
Serve as the first point of contact for the program, will answer typical program questions, and will assist the Director with a variety of functional and administrative duties. Support could include answering routine and complex inquiries, enrollment assistance, updating websites and list-serves, planning and executing events. Communication with families also included.
Share responsibility for hiring, training, mentoring, and supervising student employees to coordinate student teams, delegating program tasks, reviewing student performance, and being the first point of contact for challenges that arise amongst student employees. A training manual will be developed.
Serve on University committees – MustANG Steering Committee, Academic Records, University Advising. Review materials sent from Advising, University Curriculum/General Education Office, and other campus areas in order to provide accurate and updated information to students.
Occasional evening or weekend work is expected during new student orientation (AARO) and during semesters to conduct workshops & meet with students.


Job Requirements

Master’s degree is required. Degree in Education, Sociology, or a related academic discipline is desirable. Experience in counseling, advising, or teaching at the secondary or post-secondary level is also required. 

 

A minimum of two years of professional work experience is preferred, may include graduate assistant positions. 

Experience in meeting the academic support needs of a wide variety of students, including first generation, low Income , international or any other underrepresented group of students is preferred.

Familiarity with academic advising, student success research, and understanding of factors that drive retention is desirable.
 

Knowledge, Skills and Abilities:

Candidate must demonstrate strong verbal and interpersonal communication skills, as well as the ability to establish and maintain effective working relationships with a wide range of constituencies in a diverse community. Must also demonstrate the ability to communicate effectively in writing. Strong listening skills and the ability to empathetic to student needs are essential. 

Candidate must have strong time management, organizational and planning skills with the ability to prioritize, and manage competing priorities. Must also demonstrate the ability to adhere to and enforce university policies and guidelines. A strong commitment to confidentiality and professionalism is essential, as the person in this role will be called on to handle confidential information with discretion. 

Candidate must possess strong critical thinking and problem solving skills with the ability to be an innovative thinker and suggest creative solutions. Must also be must be open-minded and optimistic to effectively support and guide students. Strong coaching and counseling skills with the ability assist students in setting and accomplishing skills are required.

Basic computer skills are required. A working knowledge in Microsoft Office is preferred. Fluency in Spanish, including reading, writing, and speaking is desirable.
 

Physical/Environmental Demands:

Sit for long periods of time

Deadline to Apply:

The position is open until filled

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.  

Application Information

Please apply Online Only at www.smu.jobs.

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