Area Director

University of Miami  |  Coral Gables, FL

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Job Overview

Posted January 07, 2020 Full-Time

Job Details

Position Title:

Area Director

Onsite Event Position ID: 2315
Job Type: Housing/Residence Life
Location: Coral Gables, FL
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 11,000 Students
Employer ID: 22430

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation


Housing for Position:
Domestic Partners Allowed:
Housing Pets:
Cats, Dogs, Small pets in aquariums/cages
Housing for Position:
Domestic Partners Allowed:
Masters Required
Major Preference:
No Preference
2-4 Years

Masters Required
Major Preference:
No Preference
2-4 Years

Position Description

The University of Miami is home to nearly 16,000 undergraduate and graduate students from every state in the nation and 140 nations around the world. The Department of Housing and Residential Life is home to an extensive and diverse residential program featuring six residential communities. The cornerstone of the residential program is a system of five residential colleges that blend the Oxford and Cambridge tradition of live-in faculty with the American commitment to student development and academic success. Residential Colleges range in size from 400 – 850 students. The University also offers University Village, an apartment area housing approximately 800 upper-class students. We strive to fulfill our vision – Student Housing for Student Success.

General Description (Purpose and Function):

This position is for the Area Director of University Village. Area Directors are the primary administrators of each college or area. Responsibilities include selection, training, and supervision of professional and student staff; crisis management; serving as a judicial officer; collaborating with campus partners; co-curricular and educational programming initiatives; administrative operations; and the development of a comprehensive student development program. The position involves significant night and weekend work.

Primary Duties and Responsibilities:

Student Development & Programming

Manages the operations and residential experience for the University Village apartment area. The University Village is comprised of seven buildings housing nearly 800 junior and senior resident students.
Recruits and selects desk assistants, resident assistants, office supervisor, and assists in selection of professional staff.
Directly supervises 10 Residents Assistants and one full-time Office Supervisor. Indirectly supervises 4 - 10 Desk Assistants and occasional interns and practicum students. Oversees employee performance evaluations and matters of staff discipline and recognition.
Designs and implements training workshops and staff development sessions for student staff and support personnel.
Advises and counsels staff regarding personal and professional matters.
Develops effective and efficient methods to accomplish goals of community; communicate with professional colleagues; define responsibility and delegate authority to employees; and encourage creativity and motivation among staff.
Works with campus partners to develop a comprehensive student development program which includes, but is not limited to academic, co-curricular, cultural, recreational, and social programs.
Assists in developing and implementing a fall orientation program within the residential area for new and transfer students.
Maintains visibility and contact with individual students and student groups.
Provides leadership to staff and students in developing an inclusive community environment based upon the recognition of student rights and academic goals to foster learning and growth.
Promotes diversity awareness and appreciation.
Assists in student development through advising, counseling, and disciplinary conversations.
Creates and promotes student leadership opportunities in the residential community.

Area Administration

Provides leadership in a residential area: schedule and lead weekly staff and individual meetings, interprets University policies and procedures.
Oversees desk operations and procedures for mail distribution, access control, and forms.
Oversees the opening and closing of buildings each year.
Monitors and reports occupancy changes and facilities concerns.
Oversees University Village summer school and intersession housing. Includes the supervision of an ACUHO-I Intern.
Oversees the area budget and ensures compliance with University procurement policies.
Oversees the administration of policies and procedures for room assignments, room changes, occupancy checks, damage reporting and billing.
Represents the Department of Housing and Residential Life on University committees, assumes leadership for major responsibilities of the department, participates fully in the professional activities of the Division of Student Affairs and develops cooperative relationships with other offices in the division.
Serves as a liaison with Housekeeping and Maintenance staffs; monitors the environment closely.

Safety, Health, & Behavior Management

Assumes weekday, weekend, and holiday/vacation duty coverage of campus through serving in the professional staff on-call duty rotation to provide appropriate crisis response for all on campus residents.  Crisis response is of a high volume and level.
Serves as the primary manager of all crisis and conduct matters for the residential college. Delegates cases to the Assistant Area Director. Enforces University and Departmental policies and procedures and serves as an investigator/hearing officer for university disciplinary violations.
Provides safety education and monitors security operations of building.
Conducts ongoing risk assessment of residential students.  
Assists students in resolution of roommate conflicts and crisis management situations. 
Responds to parents/legal guardians and other constituencies regarding student issues, concerns and questions.
Serves as “essential staff” during a hurricane or other campus wide emergency
Assumes additional duties as assigned by senior residence life staff.

Systems Management

The position utilizes the following software platforms:
CS Gold
When I Work

Knowledge, Skills, and Abilities:

Skills in assessing, organizing, and prioritizing multiple tasks for projects. 
Strong skill in written and verbal communication.
Ability to lead, motivate and direct subordinates.  Ability to communicate with all levels of employees; customer-oriented.
Must demonstrate ability for independent decision-making, judgment, and discretion in responding to problems in the residential college and when responding to duty/crisis calls.

Competitive salary for a 12 month exempt position.
Fully furnished two or three bedroom apartment.
Meal plan when dining facilities are open.
Vacation and benefits provided by the University.

Job Requirements

Requirements (Essential Requirements):

Master’s degree is required in college student personnel, higher education, counseling or related field.
Two years of full-time, post master's professional experience is required and in a residential setting is preferred. Experience with supervision, student conduct, crisis response, educational programming, working with faculty, and working with a diverse student population is desirable.

Application Information

Please submit resume and cover letter to

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