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Associate Director of Operations and Community Standards
|Job Type:||Housing/Residence Life|
|Institution Type:||Private not-for-profit, 4-year|
|Institution Size:||< 3,500 Students|
This position reports to the Director of Residence Life, and is accountable for assisting the Director with ensuring a safe and attractive living area for students which is conducive to intellectual, social, and personal growth. The Office of Residence Life, which this position is part of, provides programs that meet the educational, cultural and recreational needs of students; provides support, counseling and referral services; and promotes student responsibility, accountability and leadership experiences. The Associate Director serves in the absence of the Director in all matters pertaining to Residence Life. This is a 12-month, full-time position.
1. Provide support to the Director with the activities required to ensure a proper, safe and clean living environment for resident students through the supervision of professional and resident assistant staff, facilities management and liaison with other departments.
2. Assist the Director with departmental tasks, such as department representation at major events (e.g., Admitted Student Day, Orientation, Welcome Weekend, Spring Weekend, etc.)
3. Manage the overall housing operation including incoming student housing assignments, returning student housing selection, winter session and summer school housing, facilitation of the opening and closing of Residence Halls, early arrivals, damage assessment, billing process, maintenance and updates of housing software and oversight of the card access system. Maintain accurate records and files associated with the Residence Halls.
4. Serve as an administrator on-call for the Residence Life Office.
Oversee the room change process, housing waitlist and resolve housing assignment issues with students and family members.
Supervise the Housing Coordinator and paraprofessional office staff.
Provide support and assistance to the Director with the University Student Conduct Process as a hearing officer and records administrator.
8. Facilitate the medical accommodation process for students seeking room accommodations.
9. Administer departmental assessment tools, collect data, monitor occupancy rates, and provide recommendations and data reports. Assist in coordinating metrics for strategic initiatives.
10. Assist in the recruitment, hiring, training and evaluation of residence life professional staff, RA’s and other student employees.
11. Provide support, counseling and referral services for students.
12. Promote student responsibility, accountability and leadership experiences.
13. Maintain a detailed knowledge of University policies and procedures related to residence life and work with Residence Life Professional Staff and RA’s to ensure that these are effectively communicated to resident students and the campus community.
14. Other duties as assigned.
Qualities and Characteristics:
· Ability to develop credibility and trust with a wide range of constituent groups to be a successful resource to the Bryant campus community, students and families.
· Ability to take initiative, use sound judgement, and decision making skills.
· Demonstrate excellent interpersonal skills to build and maintain relationships.
· Demonstrate flexibility and the ability to handle multiple priorities.
· Open and responsive to direction and feedback.
· Strong written and verbal communication skills.
· Must be detail-oriented and well-organized.
Best served by a person with:
· Minimum of 5 years of experience in student affairs administration.
· Master’s degree in College Student Personnel, Counseling or related field.
· Experience with residence life/housing processes and software (experience with StarRez software preferred).
The Associate Director is an essential person in the effective operation of the residence life program. This position will serve as a resource to the Bryant campus community, students, and families. Masters required, in College Student Personnel, Counseling, or related field, and a minimum of 5 years of experience in student affairs administration. Experience with residence life/housing processes and housing software, specifically StarRez is preferred. Ability to take initiative, strong organizational skills and strong verbal and written communication skills also preferred.
In order to be considered for this position, applicants must apply online
Because your future is worth the investment!
The Placement Exchange is pleased to announce a funding award to help first-time candidates attend the TPE Onsite Spring 2019 event in Los Angeles! The funding award will create an opportunity for candidates, who otherwise experience financial hardship by attending TPE, to receive some financial assistanceto help defray expenses associated with participating in the event.
As a registered TPE Onsite candidate, The Placement Exchange invites you to participate in an pre-TPE event session for additional preparation, early onsite access, and advice on the TPE experience.
As the recruitment season comes to an end and that new job is about to begin, it’s time to think about what “success” will look like for your new position.
Your resume is your first impression and a narrative of your education and work experience. However, choosing the right format for your resume that highlights your achievement can be a daunting experience.
TPE Executive-in-Residence Post: When constructing a search process to recruit and identify new team members it is important to us that our aspirations are the lens through which potential candidates view the position, division, and university.