Assistant Director of Administrative Services

Old Dominion University  |  Norfolk, VA

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Assistant Director of Administrative Services

Job Type: Housing/Residence Life
Location: Norfolk, VA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 20,000 Students
Employer ID: 21405

Benefits

Housing for Position:
None provided
Benefits
Housing for Position:
None provided
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Educational Administration, Higher Education
Experience:
2-4 Years

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Educational Administration, Higher Education
Experience:
2-4 Years

Position Description

The Office of Housing and Residence Life at Old Dominion University is accepting applications for the Assistant Director of Administrative Services (full-time, 12 month) position. This position is responsible for the supervision for the University conference program, the department’s customer service program, and facilities management as it relates to community spaces in a manner that is complimentary to the mission and vision of Old Dominion University. Reporting to the Director of Administrative Services, this position also oversees the planning and implementation of all aspects of conference services and is responsible for day-to-day administration and supervision of services in accordance with the overall program goals and objectives. Other duties include: oversee all residence hall community room reservations, event management and facilities management as it relates to meeting space and events; serve as the primary point of contact for University recruitment and engagement; serve as the liaison between Enrollment Management and Housing and Residence Life supporting all events including but not limited to Open Houses and Admitted Students Day; ensure excellent customer service and program delivery across the department including training and assessment.


Job Requirements

Required Education: Master’s degree or a bachelor’s degree in higher education administration, hospitality management or related field with extensive professional experience in the hospitality, conference services or event management industries; graduate assistant experience is considered professional experience.

Required Qualifications: Professional and/or student staff supervision experience. Experience in sales and marketing to conferences, events and camps. Excellent administrative and organizational skills with problem-solving abilities. Demonstrated ability to communicate effectively verbally and in writing. Demonstrated success in working effectively with diverse customers and in a diverse environment. Proven aptitude with MS Office, report generation, CRM, and event management software. Excellent team building skills. Ability to create and execute a vision while motivating others. Experienced in exercising a client-centered philosophy with customer service experience. Ability to work a flexible schedule to include some evenings and weekends.

Preferred Qualifications: Master’s degree in business, hospitality or a related field.

Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

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