Assistant Director-Residential Services

University of California-Davis  |  Davis, CA

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Job Overview

Posted 3 weeks ago Full-Time

Job Details

Position Title:

Assistant Director-Residential Services

Job Type: Administrative Housing/Residence Life Management Other Student Affairs Administration
Location: Davis, CA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 30,000 Students
Employer ID: 28186
Application Deadline: 09/07/2021

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$68,200 - $136,900
Additional Compensation:
N/A - the salary listed is the range. Please note the budgeted salary will differ from the full range.
Housing for Position:
None provided
Benefits
Salary Range:
$68,200 - $136,900
Additional Compensation:
N/A - the salary listed is the range. Please note the budgeted salary will differ from the full range.
Housing for Position:
None provided
Qualifications
Education:
Major Preference:
No Preference
Experience:

Qualifications
Education:
Major Preference:
No Preference
Experience:

Position Description

Apply by Date: 9/7/2021 (disregard the TPE date listed)

Reporting to the Director of Residential and Hospitality Services, and working closely with the Assistant Director of Residential Operations, the Assistant Director of Residential Services is responsible for meeting first year, second year and incoming student housing guarantees via configuring existing bed space and master lease contracts to meet demand. This includes oversight for all contracts for residence halls (7300 beds), transfer apartments (3300 beds), leases for grad and family apartments (1960 beds) and 5 ground leases (3500 beds) generating $70M+ of income annually. Account manager responsibilities require following campus policies and practices to ensure transactions are reviewed, processed in a timely fashion, and meet budget expectations. Act as liaison with campus central offices and perform analysis of procedures, develop operational systems for management of housing and dining concerns. Conduct feasibility research for non-routine circumstances. Conducts special projects of significant complexity. This position has a high degree of autonomy with oversight for creating and managing policies, setting long-range departmental goals and serving in a leadership role within the Residential and Hospitality Services unit.

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owner/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at http://www.housing.ucdavis.edu.


Job Requirements

Apply by Date: 9/7/2021 (disregard the TPE date listed)

QUALIFICATIONS

Required:

  • Property management or equivalent experience dealing with the legal implications of contracts, leases, and tenant-landlord rights.
  • Experience using written and oral communication skills to clearly convey and explain information, influence outcomes and tactfully deal with a wide array of individuals, situations and ideas.
  • Experience collecting, evaluating and summarizing information into report form with the skill to distill data into a concise analysis with clear recommendations that consider impact, risk, and long-term need.
  • Experience with proactive and innovative negotiation techniques to work effectively with students, parents, university officials, and vendors. Ability to develop and maintain functional work relationships between multiple groups that may have competing priorities.
  • Experience interpreting and using the Family Educational Rights and Privacy Act (FERPA) as well as other relevant state and federal laws pertaining to privacy rights of students/staff and understanding of campus political environment. Ability to problem solve and diplomatically handle sensitive issues retaining appropriate confidentiality.
  • Experience in developing strategic plans, long and short-range goals and experience in operationalizing the plans through directing the work of others.
  • Experience to supervise staff including recruitment, training, workload management, setting expectations, evaluating performance, and providing reward or corrective action as required and responding to sensitive or difficult situations diplomatically.

Preferred:

  • Knowledge and understanding of student housing operations and the ability to develop prudent policies and service practices. Knowledge and experience with university housing contract terms, conditions, rules and regulations as well as admissions recruitment practices
  • Analytical skills to effectively manage occupancy planning to meet long range development plan.
  • Skills to work independently, in teams, and with staff at all levels of the organization. Interpersonal communication and problem-solving skills to work independently, in teams, and with staff at all levels of the organization; anticipate problems and handle associated issues in a professional manner.
  • Familiarity with business and property management standards of practice. Research skills to identify and validate organizational and business practices.

Application Information

Job ID #22597 | Candidates will need to apply through the campus job site | Apply by date is 9/7/21

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