Assistant Director, Student Organization Engagement

Miami University-Oxford  |  Oxford, OH

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Assistant Director, Student Organization Engagement

Job Type: Student Activities/Union Facilities
Location: Oxford, OH
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 15,000 Students
Employer ID: 23435
Application Deadline: 07/28/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Housing for Position:
None provided
Benefits
Housing for Position:
None provided
Qualifications
Education:
Masters Required
Major Preference:
No Preference
Experience:
0-1 Year

Qualifications
Education:
Masters Required
Major Preference:
No Preference
Experience:
0-1 Year

Position Description

The Assistant Director for Student Organization Engagement in the Armstrong Student Center will support event planning, manage an information desk that provides high quality customer service, implement building-specific programming, and assist in the management of Red Zone (dining/gaming venue) and the Hodge Center for Student Engagement & Leadership (SEAL). The regular work schedule for this position will be Monday – Friday with hours varying based on events and responsibilities.

Duties:

  • Manage reservations and meet with student organizations hosting events in the Armstrong Student Center to ensure clear event setup expectations and smooth event implementation
  • Coordinate high quality customer service to guests utilizing the facility and services
    Directly supervise a diverse staff of student Ambassadors and Red Zone staff
  • Assist in the management of Red Zone and the Hodge Center for Student Engagement & Leadership
    Provide leadership and professional development opportunities for student staff
  • Plan, implement, and evaluate building-specific events including welcome week events, theme days/nights, and coffee-house style events in coordination with student organizations
  • Educate student organization leaders on Armstrong Student Center policies, procedures, and expectations
  • Effectively communicate event details and support needs to event production staff
  • Act as a liaison for event planners with Conference and Event Services, Miami University Police Department, third party vendors and Physical Facilities to coordinate services for events
  • Respond to emergencies and provide support to Building Managers and Event Production Staff, serving in an on-call role as part of a rotation
  • Apply policies equitably and recognize unusual circumstances
  • Work on a team in a collaborative environment
  • Other duties as required

Job Requirements

The successful candidate will have a Master’s Degree in a related field.

Desired Qualifications: 

  • Experience in a higher education environment
  • 1 or more years of post-Master’s related professional experience
  • Knowledge of college union policies and procedures related to event production and customer service
  • Experience facilitating student programming or implementing student-centered programs
  • Strong problem solving and critical thinking skills
  • Experience with EMS or similar space scheduling systems
  • Experiences that demonstrate the ability to:
    • Work with students
    • Plan and implement programs
    • Provide outstanding customer service
    • Communicate effectively with diverse populations verbally and in writing
    • Develop and maintain effective working relationships
    • Work outside of regularly scheduled hours, including evenings and weekends, as needed to support events and activities
    • Participate in an on-call rotation

Review of applications will begin June 18, 2019.

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