The Associate Director of Residence Education is a professional managerial position within University Housing that is responsible for day to day operations of housing; to include residence life, summer conferences, fraternity and sorority housing, and residential student conduct. This position supervises three Coordinators of Residence Education. Additionally the Associate Director indirectly supervises a team of 7 Community Directors, approximately 60 Resident Assistants, 30 Desk Assistants, and 2 Community Assistants. The Associate Director is responsible for ensuring the success and effectiveness of student engagement and retention in the residence halls through community development, educational programming, and providing a deeply enriching student experience within the residence halls. Additionally, this position is responsible for the logistical, operational, and programmatic success of summer conferences as well as strategic satellite housing operations. This position reports to the Director of Housing and requires a high degree of professionalism in regards to engaging students, parents and stakeholders.
Provide leadership, direction, supervision, and mentorship to a team of 3 Coordinators of Residence Education, 7 of Community Directors, 50 Resident Assistants, 30 Desk Assistants, and other paraprofessional staff within the department.
Responsible for recruiting, overseeing training and providing leadership for the Community Directors, Resident Advisors, Desk Assistants, and Community Assistants. Must be willing and able to travel to and attend recruitment conferences.
Create, develop and sustain a student conduct system that fosters holistic student growth and development through implementing student development theory practices.
Develop and implement student programs which improve student engagement and enhance the student experience and lead to an increase in housing retention.
Provide long-range planning and direction for Residence Education goals and initiatives consistent with the institutional mission.
Develop and oversee a budget for programs, events, and staff development.
Develop and implement professional development initiatives for full time and student staff.
Establish and implement consistent policies and procedures for crisis management in the halls.
Develop, implement, update, and maintain written policies (manuals) for fraternity and sorority housing, summer conferences, and residence education.
Supervise directly and ensures hall staff effectiveness for residence hall transition processes for student to include break housing, summer conferences, summer school, opening, closing, etc.
Serves as the primary contact for parent concerns; develops a process for students and paraprofessionals to report grievances.
Develop a nationally recognized Residence Hall Association and National Residence Hall Honorary (NRHH); provide leadership to ensure an effective bidding and OTM process. Ensure continuity of NRHH and RHA to expand a high level of student involvement and engagement.
Develop and implement a blended model for RA training that improves the quality of paraprofessional staff to include online trainings and in-services.
Must be able to respond to on-call rotation staff as needed; must be able to work and arrive to campus on nights, weekends, evenings, holiday, etc. as needed to attend events, programs, meetings etc.
Must demonstrate a strong sense of leadership and an advanced knowledge of Residence Education/Residence Life; must demonstrate authority to approve time keeping, time away, purchases, and travel request.
Expected to participate in departmental, divisional and University-wide committees (e.g. Homecoming, Week of Welcome, Heart Walk, Convocation, Day of Service, Health & Wellness, etc.).
Must demonstrate strong presentation skills and the ability to present data well to various audiences.
Coordinate and oversee Housing responsibilities for students who live in Public-Private Partners (e.g. USA Grove, etc.) as appropriate to ensure appropriate operations, check in, check out, and following up on student conduct in manner that will improve housing retention and student success.
Requires a strong ability to partner with colleagues across various Divisions and departments (e.g. University Police, Student Activities, Greek Affairs, Dean of Students Office, Academic Affairs, etc.).
Attend evening and weekend programs and events.
Must have a firm understanding of housing software (e.g. Maxient, StarRez, Banner) or be able to be proficient with such applications effectively very quickly.
This position is required to perform as essential personnel (e.g. the ability to remain on campus in the event of hurricane or other major issue).
Other duties as assigned.