Case Manager for CARE Support Services

West Chester University of Pennsylvania  |  West Chester, PA

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Job Overview

Posted 3 weeks ago Full-Time

Job Details

Position Title:

Case Manager for CARE Support Services

Job Type: Health/Wellness/Drug and Alcohol
Location: West Chester, PA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 15,000 Students
Employer ID: 31226
Application Deadline: 08/17/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$48,118 - $48,118
Additional Compensation:
Benefits information available at https://wcupa.edu/hr/employment/benefits.aspx
Housing for Position:
None provided
Benefits
Salary Range:
$48,118 - $48,118
Additional Compensation:
Benefits information available at https://wcupa.edu/hr/employment/benefits.aspx
Housing for Position:
None provided
Qualifications
Education:
Masters Required
Major Preference:
Counseling, Higher Education, Student Affairs, Other
Experience:

Qualifications
Education:
Masters Required
Major Preference:
Counseling, Higher Education, Student Affairs, Other
Experience:

Position Description

Under the supervision of the Assistant Vice President for Identity, Health, and Wellness, Students, the Case Manager for CARE Support Services provides non-clinical case management services to students with at-risk mental health and social support needs through interventions, referrals, and connection to follow-up services. The Case Manager will be an advocate for student success and possess a demonstrated ability to multitask and manage a diverse caseload.  The Case Manager will develop and maintain a database of referral resources and community services.  The Case Manager will document and track cases using established protocols. In addition to direct service, this position coordinates with community resources and campus partners including Academic Affairs, Dean of Students Office, Residence Life, Counseling Center, Office of Services for Students with Disabilities, and Registrar. The Case Manager will also serve as member of the CARE Team. This is a temporary, 12-month full-time position.


Job Requirements

Case Management and Student Support (60%)
Serves as a case manager for students experiencing emerging or chronic situations that may compromise their ability to be successful.
Meets with individual students to assess needs.
Implements non-clinical interventions, programs, and/or services.
Coaches students towards strategies and interventions that support self-care and self-advocacy.
Provides referrals to campus and community resources.
Monitors and documents student progress and adherence to established individualized care plans.
Maintains accurate and confidential student records.

CARE Team Support (10%)
Attends CARE team meetings.
Provides support to the CARE Team, which includes setting meeting agendas and updating files. 

Administrative Support (15%)
Responds to CARE reports received by the end of each business day.
Maintains directory of campus resources available to students.
Maintains websites and marketing materials.
Assists with coordinating assessment, evaluation and research related to CARE support services.
Prepares departmental reports as needed.
Supports the office of Student Assistance when needed. 

Event/Program Support and Coordination (10%)
Provides CARE-related event support to which includes presentations and event tabling.

Professional Development (5%)
Attends professional development opportunities, including monthly Student Affairs meetings/conferences.
Attends professional development opportunities related to case management or behavioral intervention teams.

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