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Coordinator, Orientation and New Student Programs
|Job Type:||First Year/Orientation/Transition/Retention Programs|
|Institution Type:||Public, 4-year|
|Institution Size:||< 15,000 Students|
Working in the office of Student Life and Leadership, the successful candidate oversees the design, planning, coordination and implementation of an award-winning Orientation and New Student Program, classification SSP III or IV. Responsibilities include:
• Direct supervision of the Assistant Coordinator and Administrative Support Coordinator professional staff.
• Coordinating the delivery of a comprehensive academic advising and transition program for new students and their families.
• Management of a fee-based budget of $450,000-$600,000.
• Oversight of a web-based orientation reservation and reporting system.
• Service as the Instructor of Record for UNIV 389, the training course for student orientation peer advisors, and lead for a team of key student staff.
This position requires knowledge of university programs, processes, policies and services; event management skills; and the ability to initiate and maintain effective working relationships with administrators, faculty, staff, students, campus programs, as well as the general public. Student Life & Leadership is a fast-paced, deadline driven office with a high level of student and public contact. This position has significant impact on the recruitment and retention of students and on creating a welcoming introduction to the university.
Chico State is at the heart of a college town rich with history. The City of Chico is a community that offers reasonably priced housing, a safe environment, good schools, charming neighborhoods, and a place to play with plenty of outdoor recreation options. A creek flows through nearby Bidwell Park and right into the middle of campus and our small town feel lets you say goodbye to long commutes and crowded spaces. The warmth and dedication of those who teach, study, and work here is a genuine expression of the joys of the Chico Experience. More information is available at https://www.csuchico.edu/about/
Chico State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex sexual orientation, covered veteran status, or any other protected status. We value diversity and welcome applicants who are interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to sustainability.
For a full description of job duties to qualify for the SSP III classification, please visit: https://csuchico.box.com/v/VA1181a-Position-Description
For a full description of job duties to qualify for the SSP IV classification, please visit: https://csuchico.box.com/v/VA1181b-Position-Description
• The principles, practices and trends of the Student Services field.
• The principles of individual and group behavior.
• The policies, procedures and practices of the program area to which assigned.
• The role of Student Services programs outside the program to which you are assigned.
• The principles, problems and methods of organization and program management, specifically public administration, including organizational, personnel and fiscal management.
• Research, interview and observation techniques for the purpose of assessment.
• Judgment to recommend solutions to problems and changes in program procedures.
• Skill and ability to act as a spokesperson within the area of expertise.
• Interviewing and counseling techniques.
• Excellent organizational skills.
• Large event management skills.
• Carry out assignments without detailed instructions.
• Advise students individually and in groups.
• Determine appropriate courses of action and proper techniques to manage conflict.
• Reason logically and analyze and solve organizational and operating problems.
• Plan, coordinate and initiate actions to implement decisions or recommendations.
• Establish and maintain cooperative working relationships with a variety of campus entities including partner departments, faculty, administrators, students, vendors, committees, and community contacts.
• Develop, interpret and apply program rules, policies and regulations.
• Present clear and concise information orally and in written reports.
• Participate in and contribute to group meetings, conferences and interviews.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretative information through interviews.
• Recognize multi-cultural, multi-sexed and multi-aged value systems and work accordingly.
• Make decisions and carry through with actions having implications with regard to other program or service areas.
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field plus upper division or graduate course work in counseling techniques, (including interviewing and conflict resolution when job related). Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
These qualifications listed herein would normally be obtained through the full-time equivalent of four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of the professional experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Application instructions and more information about this position can be found on our HR website at the link below.
Because your future is worth the investment!
The Placement Exchange is pleased to announce a funding award to help first-time candidates attend the TPE Onsite Spring 2019 event in Los Angeles! The funding award will create an opportunity for candidates, who otherwise experience financial hardship by attending TPE, to receive some financial assistanceto help defray expenses associated with participating in the event.
As a registered TPE Onsite candidate, The Placement Exchange invites you to participate in an pre-TPE event session for additional preparation, early onsite access, and advice on the TPE experience.
As the recruitment season comes to an end and that new job is about to begin, it’s time to think about what “success” will look like for your new position.
Your resume is your first impression and a narrative of your education and work experience. However, choosing the right format for your resume that highlights your achievement can be a daunting experience.
TPE Executive-in-Residence Post: When constructing a search process to recruit and identify new team members it is important to us that our aspirations are the lens through which potential candidates view the position, division, and university.