Coordinator. New Student & Family Programs (Family Programming & Communications)

University of North Carolina at Chapel Hill  |  Chapel Hill, NC

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Job Overview

Posted February 08, 2019 Full-Time

Job Details

Position Title:

Coordinator. New Student & Family Programs (Family Programming & Communications)

Onsite Event Position ID: 2031
Job Type: First Year/Orientation/Transition/Retention Programs Other
Location: Chapel Hill, NC
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 20,000 Students
Employer ID: 30282
Application Deadline: 03/07/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Additional Compensation:
Salary is commensurate with education and experience; mid 40’s.
Housing for Position:
None provided
Benefits
Additional Compensation:
Salary is commensurate with education and experience; mid 40’s.
Housing for Position:
None provided
Qualifications
Education:
Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education, Other
Experience:

Qualifications
Education:
Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education, Other
Experience:

Position Description

POSITION DESCRIPTION

The Coordinator of New Student & Family Programs will direct, lead, and develop, programs and services for Carolina family members; serve as the office’s primary resource for new student and family communications; and hire, train and supervise student employees. This position will direct and lead outreach and education for parents, and lead and develop communications and family relations including website, social media, print publications, and general communication efforts to campus partners. In addition, the Coordinator will be responsible for hiring and supervising NSFP’s Student Project Coordinator team. This position reports to the Assistant Director of NSFP.

PRIMARY JOB RESPONSIBILITIES

Outreach and Education

  • Direct and lead resources for families to support their student's growth and success
  • Develop and direct parent/family engagement programs, including Family Weekend, Summer Send Offs and Parent/Family volunteer opportunities
  • Direct and implement all aspects of existing programs and explore strategic expansion opportunities with NSFP Management Team
  • Direct and lead ongoing collaborative opportunities for involvement and support of families as partners for the undergraduate experience

Communications and Family Relations

  • Direct and lead communications plan for NSFP and serve as the primary point of contact for student and family communications
  • Develop and manage office website and social media to promote NSFP’s core messages and improve office visibility
  • Direct and lead production of all major print publications, including the New Student Guide, Parent & Family Handbook, and Tar Heel Beginnings Guide
  • Design, author, and edit communication that allow families to understand how to support their students’ growth and success during times throughout their enrollment that are universal challenges for students
  • Direct and lead production of student and family e-newsletters, student leader recruitment materials, general promotional materials, and additional communications to students, families and campus partners as needed

Assessment and Planning

  • Direct and lead internal and external assessment involving challenges and opportunities students may experience and ways in which parents may be supportive in promoting student success.
  • Plan, manage and evaluate the marketing and communication efforts for NSFP
  • Develop assessment instruments for evaluation and understanding of intersections between transition to college and retention efforts

Supervision and Management

  • Supervise student employees directly related to Coordinator’s responsibilities, including approximately 8 undergraduate Project Coordinators, as well as undergraduate/graduate student fellows/interns as needed
  • Engage in intentional and continuous efforts to improve service to students, which includes improving internal processes and procedures
  • Create, manage and reconcile budgets for Family Weekend and Summer Send Offs
  • Participate in Student Affairs and University-wide initiatives, committees, or projects related to NSFP’s mission to support student retention and success

Job Requirements

Required Work Experience

  • A minimum of one year of full-time professional experience in higher education or related field is required. Two years in a related graduate assistantship may equal one professional year.
  • Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment.
  • Demonstrated understanding of issues of diversity and inclusion; demonstrated leadership and effectiveness in promoting respect and appreciation for diversity and inclusion among students and families.
  • Demonstrated knowledge of the needs of first-year and transfer students and their families and how to best program, serve, and communicate with these constituent groups.
  • Successful candidates must have excellent verbal and written communications, proofreading, and editing skills.
  • Proven ability to prioritize work appropriately and adapt easily to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities. Candidates must have a willingness to work some evenings and weekends.

Preferred Experience

  • Previous experience in developing and implementing orientation and transition programs preferred as is experience in developing communications for new students and family members of college students.
  • Experience developing content for print and electronic communications and a proven record of sound judgement in the development of web and social media content.
  • Proficiency with design concepts, web content management systems, basic HTML, and Adobe InDesign.
  • Working knowledge of audio/video production and editing is also desired.
  • Experience with managing undergraduate students.

Application Information

To apply, please submit your materials by March 7, 2019 to http://unc.peopleadmin.com/postings/155901.

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