Director for Enrollment Services

Peninsula College  |  Port Angeles, WA

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Job Overview

Posted one week ago Full-Time

Job Details

Position Title:

Director for Enrollment Services

Job Type: Student Affairs Administration
Location: Port Angeles, WA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 2,000 Students
Employer ID: 24587
Application Deadline: 06/09/2021


Housing for Position:
None provided
Housing for Position:
None provided
Bachelors Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other Education

Bachelors Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other Education

Position Description

The Position

This position embodies the roles of registrar, FERPA (Family Educational Rights and Privacy Act) officer, residency officer, and admissions officer. Primary duties are management and supervision of business operations for Enrollment Services (admissions, registration, records, the Pirate Central one-stop center, placement and testing, and credentials evaluation). The director provides Campus Solutions pillar lead expertise for the college and ensures that processes, policies, procedures, and publications advance the retention, diversity, equity, and inclusivity goals of the college. Applies and models the college’s Guiding Principles.

The College

Located in the northwest corner of the United States, Peninsula College is nestled in the foothills of the Olympic Mountains. The main campus in Port Angeles, Washington, overlooks the Strait of Juan de Fuca and the nearby city of Victoria, British Columbia, and has easy access to the Pacific Ocean, Olympic National Park, and Seattle. The region is also home to six Native American tribal reservations, which are dispersed across the North Olympic Peninsula.

As a public comprehensive community college with baccalaureate-granting authority, Peninsula College is highly regarded by businesses, schools, and community partners for its culture of innovation, high academic standards, and strategic vision.  The College is part of the 34-college Washington State Community and Technical College System and is accredited by the Northwest Commission on Colleges and Universities.

The College serves more than 3,362 students (1238 FTE) through its main campus and Port Townsend and Forks campuses, its correctional facilities, community education, and its online course offerings.  The College community is vibrant, engaged, and known for its commitment to serving the diverse needs of the local communities across its 3,600 square mile service district.

The College culture is defined by its Guiding Principles and its shared governance model, which values respect, open and honest communication, integrity and collaboration.  The College is a leader in the Guided Pathways work in Washington State, and is deeply engaged in creating institutional change to support this vision. The College is highly regarded as a warm and welcoming place.  

Essential Functions

The incumbent exercises discretion and independent judgment under the general supervision of the Vice President for Student Services. 

This position manages and monitors multiple aspects of the admissions, registration, and records processes. This includes back end management of ctcLink Campus Solutions pillar, handling residual legacy system needs, registration, grades, transcripts, degree audits (AARs), development of automated means of accomplishing Enrollment Services tasks, and use of OnBase, etc.

The position ensures excellent customer service to external customers (i.e., students and the public) and internal customers (i.e., staff and faculty of the college).

The Director oversees all duties of Pirate Central and the Credentials Evaluator, and is directly responsible for the following:

  • Assists the Vice President for Student Services in development of annual departmental goals and assessment of progress.
  • Decides on student appeals such as for graduation, residency, transfer credit, administrative withdrawal petitions, and commencement participation.
  • Determines residency for complex cases; serves as residency officer.
  • Approves purchase requisitions.
  • Develops and monitors budget for area.
  • Assists Business Services in publication of tuition information online.
  • Collaborates and coordinates with Business Services Director regarding proper fiscal processes in Pirate Central. 
  • Liaisons positively and collaboratively with other offices (e.g., Student Services, Financial Aid, Business Services, Instruction, Forks and Port Townsend campuses, etc.)
  • Processes tuition verification tests annually with Business Services.
  • Approves Common Course Number modifications for SBCTC website.
  • Develops, proposes, gains approval of, and implements policies and procedures.
  • Ensures and trains Enrollment Services staff on compliance with relevant laws, regulations, and policies (e.g., SBCTC policy manual, RCWs, WACs, ICRC rules, accreditation, etc.)
  • Ensures compliance with college and Enrollment Services policies and procedures.
  • Ensures the integrity, accuracy, and security of student academic records.
  • Oversees student records functions for the college ensuring compliance with records retention, Family Educational Rights and Privacy Act (FERPA)
  • Serves as certifying official for all student records.
  • Develops business processes and procedures for Enrollment Services.
  • Identifies, implements, and maintains cutting-edge technology solutions that actively engage students, positively impact the student experience, and create efficiencies for staff.
  • Oversees Recruitment and Outreach.
  • Maintains Clearinghouse contract and maximizes use of online services.
  • As Campus Solutions pillar lead, works closely with the SBCTC and the college Director of Business Applications to provide subject matter expertise to provide functional and technical support.
  • Codes forms annually (updating EPCs, plan codes, resident/non-resident codes, etc.)
  • Develops academic calendar administrative dates and publishes them.
  • Responsible for maintenance of catalog content, forms, and information published by Enrollment Services, working with Marketing to follow prescribed templates, formats, style, and content.
  • Maintains website content related to Enrollment Services (follows master list of web pages on file with Marketing and Vice President for Student Services)
  • Represents Peninsula College at the state level in Admissions and Registration Council, Residency Officers, and other groups.
  • Serves as a key team member on the college committees such as Commencement, Curriculum, Data Administration Work Group, Guided Pathways Steering Committee, EAB Navigate, Enrollment Management, Student Services Leadership Team, and others.
  • Prepares and produces reports for Vice President for Student Services, college, and state and federal agencies as required.
  • Prepares reports and analytical materials to illustrate objectives, activities, and accomplishments.
  • Trains, supervises, develops, and evaluates employees in accordance with negotiated agreements, applicable state and federal laws, and college policies and procedures.
  • Perform special assignments, related work, and other duties as directed by the Vice President for Student Services.


Employment Terms

  • Annual full time, exempt position.
  • Starting salary: $70,000 per year.
  • Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan options; optional credit union and tax deferred annuity programs.  Peninsula College contributes $976.00 per month towards the cost of the Washington State employee insurance programs.  The college also supports professional development.
  • Peninsula College is a qualified employer for the Public Service Loan Forgiveness program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
  • Full-time employees are eligible to apply and participate in the Peninsula College Employee Tuition Program.
  • In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
  • Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Peninsula College does not discriminate on the basis of race, creed, color, religion, national origin, families with children, sex, marital status, sexual orientation, including gender identity, age, honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability in its programs and activities. Coordination of compliance is the responsibility of the Human Resources Officer, PC HR Office, (360) 417-6212

Peninsula College is an equal opportunity employer.

Job Requirements

Duties of the position require knowledge, skills and abilities

  • Excellent communication skills (speaking, writing, editing, etc.)
  • Supervisory, managerial, and leadership skills; outreach and recruitment.
  • Positive leadership and trust building.
  • Conflict resolution ability.
  • Expertise in ctcLink, PeopleSoft, or comparable systems.
  • Strong analytical reasoning, problem solving, and related skills.

Duties of the position require previous experience

  • At least two years of directly related, successful experience in college or university admissions, records, registration, computer information systems, and other work related to the position.
  • Supervisory training and experience is preferred. 

Required physical abilities

  • Work is accomplished across the college campus as well as behind a desk.
  • Flexibility to sit, stand, lift up to 25lbs in the normal routine of office work.

Required work schedule and work environment

  • The normal work hours are Monday-Friday from 8 AM to 5 PM. The normal work location is the Port Angeles campus of the college. However, due to pandemic or other circumstances, remote work may be required.

Required education or certificates

  • Bachelor’s degree or higher.

Application Information

Application Procedure A complete application file will include: a college employment application, a letter of application addressing specific qualifications of this position, a current resume, unofficial transcript, and three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references’ email addresses and telephone numbers. Application materials may be uploaded electronically, by mail, or email to: Human Resources Peninsula College 1502 E. Lauridsen Blvd. Port Angeles, WA 98362 Phone: (360) 417-6298 Email: Applications submitted electronically will be accepted without signatures.

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