Director, New Student Orientation

Michigan State University  |  East Lansing, MI

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Job Overview

Posted one week ago Full-Time

Job Details

Position Title:

Director, New Student Orientation

Job Type: Enrollment Management/Admissions
Location: East Lansing, MI
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: 30,000 & Over Students
Employer ID: 31866
Application Deadline: 11/01/2019


Additional Compensation:
Commensurate with experience
Housing for Position:
None provided
Additional Compensation:
Commensurate with experience
Housing for Position:
None provided
Masters Required
Major Preference:
Higher Education, Student Affairs
8-10 Years

Masters Required
Major Preference:
Higher Education, Student Affairs
8-10 Years

Position Description

The Office of the Associate Provost for Undergraduate Education at Michigan State University seeks a Director for New Student Orientation (NSO).  The NSO Director is responsible for the leadership, administration, strategic visioning, and evaluation of orientation programs for new first-year, international, and transfer students as well as their parents and families. The director leads an office of five team members responsible for the day to day operations of a large comprehensive orientation program.

Candidates should have a strong background in student orientation, student transitions, leadership, cultural adjustment, diversity and inclusion, campus partnerships, and program assessment and evaluation. The position is a 12-month, full-time (100% FTE) academic staff position (Academic Specialist – Advisor - Continuing Status) and reports to the Associate Provost for Undergraduate Education and Dean of Undergraduate Studies.

Duties and Responsibilities:

Strategic Planning

  • Responsible for creating a strategic vision for MSU’s orientation programs
  • Leads the Associate Director in aligning the organizational structure with the strategic vision
  • Regularly meets and collaborates
  • Chairs university-wide committee of campus partners (i.e., Action Team) who participate in and contribute to orientation and transition efforts
  • Presents biannually to high level Advisory Board (comprised of VPs, Associate Provost, faculty, and select unit directors) on improvement plan, challenges, and successes of orientation program
  • Understands and advocates for the needs of diverse student populations within offered programming
  • Determines best practices of integrating technology into orientation programs and lead effort to develop on-line orientation options for students
  • Collaborates with APUE and the Hub for Innovation and Learning and Technology to facilitate campus discussion with academic, student affairs, and service units to create a comprehensive plan of how MSU creates an intentional learning environment to support undergraduate student development in academic, cognitive, and social areas
  • Participates in professional development opportunities, including presenting workshops and seminars for units on campus related to orientation and transition issues
  • Seeks leadership role(s) in regional or national organizations related to orientation and/or first-year transitions
  • Aligns NSO strategic vision with the diversity, inclusion, and equity goals of MSU

Research and Assessment

  • Develops learning outcomes for each orientation program (i.e., first-year, transfer, international students, family) that connect to best practices in orientation and support APUE’s vision for student success
  • Creates assessment plan to evaluate effectiveness of orientation programs and determine if desired learning outcomes are being met, as well as measure student and family satisfaction of orientation programs
  • Engages and conducts research about best practices in student orientation
  • Disseminates results of research and assessment to APUE and campus community, as well as presents relevant findings at national or international conferences
  • Publishes relevant findings in appropriate outlets (e.g., practitioner publications, orientation blogs and websites, academic journals)
  • Oversees development of an orientation training for NSO student leaders
  • Regularly presents at regional and national related organizations, including NODA
  • Understands and stays current on research and best practices related to orientation, first-year students, and general student development research to support the transition of first-year, transfer, and international students into postsecondary education
  • Researches and assesses the needs of students from diverse backgrounds to ensure programmatic efficacy for all identities.

Leadership and Administration

  • Supervises a team of professional staff, a graduate assistant and practicum students
  • Serves as primary representative for NSO at APUE unit and division meetings, general university committees, and to other campus stakeholders.
  • Serves as the principle liaison and partner for multiple campus units, such as admissions, registrar, financial aid, inclusion and equity, residence education and housing services, office for international students and scholars, and academic advising units within each college
  • Projects budgetary commitments and communicates needs to Associate Provost
  • Leads Associate Director in strategic communication to students, parents, family members, and guardians.
  • Serves as part of on-call contact team for all spring, summer, and fall orientation programs
  • Partners closely with campus service providers to regularly share information in a timely fashion, communicate needs, and discuss upcoming changes or challenges
  • Other duties as assigned

Job Requirements

  • Master’s degree in higher education, student affairs, college student personnel, or other related areas
  • 7-10 years of progressively more responsible experience in orientation and/or first-year student programs
  • Previous experience with supervising professional and student staff
  • Previous experience managing and implementing large-scale events
  • Experience in making data-driven decisions regarding programmatic efforts
  • Experience with program evaluation
  • Strong commitment to diversity and inclusion
  • Demonstrated ability to provide vision and direction to program content and delivery while managing and fostering a team
  • Experience in budget management including long-term strategic budget planning
  • Demonstrated ability to communicate and work effectively with various constituents in a large organization

Application Information

A complete application consists of a cover letter, CV, and the name, address, email and phone numbers of three references. To apply, visit our website This position will close on November 1, 2019.

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