Director of NASPA Advisory Services

NASPA  |  Washington, DC

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Job Overview

Posted about 2 weeks ago Full-Time

Job Details

Position Title:

Director of NASPA Advisory Services

Job Type:
Location: Washington, DC
Positions Available: 1
Institution Type: Non-Profit Company,
Institution Size:
Employer ID: 31533
Application Deadline: 11/02/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation


Housing for Position:
None provided
Housing for Position:
None provided
Masters Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other Education, Other
8-10 Years

Masters Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other Education, Other
8-10 Years

Position Description


The director of NASPA Advisory Services leads, manages, and assesses all components of assessment projects and external reviews of student affairs divisions, programs, and services. Major responsibilities include serving as the primary ambassador for the program, developing new business and outreach strategies, managing client and reviewer relationships, and directly engaging in all aspects of student affairs organizational reviews as both project manager and content contributor

Job Requirements

Specific Responsibilities of the Position

  • Recruit participant institutions for NASPA Advisory Services projects including guided self-assessments and external reviews of student affairs divisions, and program and service areas. Generate new projects, develop proposals, and manage initial and ongoing client contact.

  • Identify and prepare NASPA senior-level members and subject matter experts to serve on external review teams. Lead review teams in conducting telephone/video conference interviews, and individual and group interviews during institutional site visits.

  • Oversee development of project documents and resources, self-assessment processes, and collation of participant institutions’ documents and data.

  • Create and present high-quality and comprehensive draft and final versions of written, comprehensive project reports based on all review activities.

  • Strategize with supervisor to advance and grow both the number and types of self-assessment and external review projects with aligned budget projections.

  • Direct the promotion of NASPA Advisory Services through oversight of the program website, development of marketing collateral, presenting on NASPA Advisory Services at relevant meetings and events, conducting outreach at NASPA conferences and other events, and collaborating with NASPA staff who work closely with target-rich populations for the program.

  • Serve as the primary liaison to the NASPA Advisory Services Steering Committee in their role of supporting the advancement and enhancement of the program.

  • Identify, recruit, train, engage, and recognize NASPA senior-level members as participants of the NASPA Advisory Services reviewer pool.

  • Serve as the primarily liaison to VTV-Family Outreach Foundation in NASPA’s partnership for 32 National Campus Safety Initiative (32 NCSI) and lead advancement efforts of 32 NCSI.

  • Other duties as assigned.

Reports To: Senior Director for Student Affairs Organizational Development

Supervises: Coordinator of NASPA Advisory Services

General Responsibilities of all NASPA Staff

All NASPA staff positions are expected to share common responsibilities regarding the operations of the Association and related to large-scale professional development programming.


  • At least seven years of full-time work experience

  • Master’s degree required in higher education administration or related field

  • Strong understanding of organizational dynamics in a higher education setting including around issues of leadership, management, and diversity and inclusion

  • Experience with consulting and/or association management preferred

  • Superior writing/editing, communication, and project management skills

  • Data management experience–able to collect, analyze, and synthesize data to develop actionable reports for institutions participating in reviews

  • Strong organizational skills, with the ability to establish priorities, manage competing priorities, and meet deadlines

  • Ability to take initiative, use sound judgment, resolve problems diplomatically and discreetly, and work effectively, independently, and cooperatively with all levels of staff and constituents

  • Capacity to build relationships inside and outside of the organization with stakeholders, members, and colleagues


NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve a full range of professionals who provide programs, experiences, and services that cultivate student learning and success in concert with the mission of our colleges and universities. Established in 1918 and founded in 1919, NASPA comprises more than 16,000 members in all 50 states, 29 countries, and 8 U.S. Territories.  

Through high-quality professional development, strong policy advocacy, and substantive research to inform practice, NASPA meets the diverse needs and invests in realizing the potential of all its members under the guiding principles of integrity, innovation, inclusion, and inquiry.

NASPA members serve a variety of functions and roles, including the vice president and dean for student life, as well as professionals working within housing and residence life, student unions, student activities, counseling, career development, orientation, enrollment management, racial and ethnic minority support services, and retention and assessment.

NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, or disability in any of its policies, programs, and services.

About NASPA Advisory Services

The purpose of NASPA Advisory Services is to:

  • Provide higher education institutions—particularly institutional executives, including presidents, deans, and vice presidents—with mission-sensitive guidance on strengthening essential practices and critical elements for divisions of student affairs;

  • Offer an external examination of student affairs divisions and programs, providing expert perspective, meaningful insight, and valuable recommendations with an emphasis on foundational elements of review;

  • Strengthen the functionality, productivity, and effectiveness of a student affairs division or program within its respective college or university mission and culture.

NASPA Advisory Services is designed to be applicable to divisions of student affairs and services regardless of institutional mission, size, function, organization, and budget. Our services are not a form of accreditation, ranking, rating, or scoring but, instead, include thorough self-assessments and external expertise to assist divisions of student affairs and services for the previously stated purposes.

NASPA Advisory Services largely focus on conducting reviews of student affairs and services at the division level. The framework for each review generally consists of up to nine areas of emphasis, or elements: (1) policy, (2) resources, (3) academics (partnerships and alignment), (4) compliance, (5) technology, (6) inclusion, (7) community (8) evidence, and (9) students (and their success). NASPA refers to this framework as P.R.A.C.T.I.C.E.S.™

Office Location/Working Conditions/Physical Requirements

This position offers the possibility of location in the NASPA Washington, D.C., office, or it may be based anywhere in the contiguous 48 states, provided the remote work location complies with requirements in the NASPA Personnel and Policy Manual.

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

This position will be expected to travel approximately ten to twelve times per year, as part of organizational review projects, as well as to the NASPA Annual Conference.

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