Founded in 1946 by Bonnie Connie, UNC Charlotte is North Carolina’s urban research university. It is the second largest of the 17 institutions within the University of North Carolina System and the largest public institution in the Charlotte region. With a Fall 2020 enrollment surpassing 30,000 students, the University comprises seven professional colleges and offers 18 doctoral programs, 62 master’s degree programs and 90 bachelor’s degrees. The Department of Housing and Residence Life supports approximately 6,000 residential students, employs 160 full-time staff, 250 student staff and manages a $50M operating budget.
The Director of Residence Life reports to the Associate Vice Chancellor for Student Affairs (AVC)/Senior Housing Officer (SHO) and is responsible for the leadership and development of a comprehensive residence life program including residence education curriculum and special interest programs; student leadership; student conduct, care and concern; student staff recruitment, training and development; crisis management and critical incident response; and service desk operations.
Duties and Responsibilities
SENIOR LEADERSHIP: As a member of the Housing and Residence Life Director team, help develop the vision and set the direction for the department. Serve on University-wide committees as designated; develop residential student success policy and procedure; participate in the strategic planning and goal setting process for the department; guide the operations developed and implemented by the Residence Life unit.
SUPERVISION: Supervise and support the ongoing development of two Associate Directors and guide a comprehensive program for the professional development of full-time and student staff. Promote engaged, productive work teams and effective collaboration across the department.
STUDENT EXPERIENCE: Develop educational programs, services and experiences that enhance out-of-class learning. Advocate for solutions to problems, conflicts, and concerns that improve opportunities for student success. Connect student learning and student satisfaction in ways that focus the performance goals, objectives and priorities of the Residence Life unit.
DIVERSITY, EQUITY & INCLUSION: Demonstrate knowledge, behaviors, language and skills that are respectful and affirming of complex and diverse identities. Advocate for residential programs, policies and procedures that remove barriers to student success and enhance accessibility for all residential students.
PLANNING & BUDGETING: Provide direction and accountability for all Residence Life program budgets as well as the allocation and prioritization of funds. Collaborate with Director colleagues to prioritize department spending. Facilitate long-range, strategic planning regarding Residence Life program growth and development.
COLLABORATION: Develop relationships with key stakeholders and campus partners in support of student success, student engagement, critical incident management, student care and concern, and student health and wellbeing. Seek out new opportunities to align residence education programs with University strategic goals and priorities.
The minimum qualifications are a master’s degree in higher education, counseling and/or student personnel (or a related field), ten years of progressive Residence Life management experience, demonstrated ability to communicate effectively orally and in writing, knowledge of current housing trends and issues, and supervision experience. In addition to the minimum qualifications, the most competitive candidates will have ten or more years of supervision experience with full-time staff in housing and residence life as well as experience managing all of the critical job functions outlined in the position posting.