Director of Residential Staffing and Engagement

Northern Arizona University  |  Flagstaff, AZ

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Job Overview

Posted July 21, 2021 Full-Time

Job Details

Position Title:

Director of Residential Staffing and Engagement

Job Type: Housing/Residence Life
Location: Flagstaff, AZ
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 20,000 Students
Employer ID: 35251

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$83,312 - $99,000
Additional Compensation:
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.
Housing for Position:
None provided
Benefits
Salary Range:
$83,312 - $99,000
Additional Compensation:
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.
Housing for Position:
None provided
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
5-7 Years

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
5-7 Years

Position Description

The Director of Residential Staffing and Engagement is responsible for oversight and daily operations of the Hall Staffing and Residential College/Engagement areas of the department and plays an integral role in the leadership, direction, and mission of Housing and Residence Life (HRL) at Northern Arizona University. The Director is pivotal in working collaboratively with all HRL staff and other campus partners to fully advance the department’s mission. An ideal candidate for this role will have demonstrated a true commitment to inclusive communities and intercultural competency and development.

As a member of the primary leadership team of the department, the Director of Residential Staffing and Engagement contributes to and helps develop a robust residential education program for approximately 7,000 on-campus students living in 22 residence halls. The Director provides guidance and support for the staff working within the halls and administrative staff in the central office location. HRL is committed to the total development of the student within an inclusive community through community standards, community experiences, intentional conversations, and encouraged personal growth and academic success.

Specific Responsibilities:

Residential Staffing

  • Directly supervise three (3) Assistant Directors of Hall Staffing and Programs to ensure appropriate program operation that creates a high-quality residential experience for on campus students as well as staff. Indirect supervision of 16 Residence Hall Directors, 11 Graduate Assistants, and 170 Resident Assistants.
  • Ensure dynamic and appropriate recruitment, selection and training of hall staff.
  • Ensure quality professional development programs are implemented that gives opportunities to all residential staff to improve themselves and the profession.
  • In collaboration with other HRL directors, create and facilitate all staff departmental meetings.
  • Manage appropriate evaluation cycles that promote staff development and accountability.

Residential Colleges/Engagement

  • Directly supervise one (1) Assistant Director of Residential Engagement, including indirect supervision of two (2) Coordinator, Seniors of Residential Colleges, one (1) Coordinator, Senior of Residential Engagement/Leadership, six (6) Graduate Assistants, 23 Residential College Ambassadors and six Community Development Assistants.
  • Coordinate program goals with Deans/Associate Deans of the seven (7) distinct colleges.
  • Coordinate outreach to faculty liaisons/fellows which includes program goals, assessments, and operational items.
  • Work with the Student Affair Strategic Initiatives staff to review assessment practices and results for the program.

Safety and Security

  • Ensure all staff are trained on safety and security policies.
  • Collaborate and consult with partners on campus including, but not limited to NAUPD, Clery Act compliance officer, Emergency Management, Environmental Safety, etc.
  • Provide consultation and follow as needed with high-level and critical incidents.

Compliance

  • Prepare compliance reports related to Title IX and Clery Act.
  • Coordinate with appropriate offices trainings related to Title IX, Violence Against Women's Act, Clery Act, etc.
  • Prepare, disseminate, and train residential staff on appropriate on-call response in compliance with NAU guidance and procedures.

Communication and Partnerships

Establish and maintain effective relationships with departments across the university, and specifically in Student Affairs including:

  • Health Promotions
  • Office of Inclusion
  • Office of Indigenous Student Support
  • LEAP - Leadership, Engagement, Activities and Peer Mentoring
  • NAU Police Department
  • Counseling Services
  • Campus Health Services
  • Office of the Dean of Students

Departmental and University Committee Involvement

  • Serve on committees that support residential students, transitional programs, and retention and assessment efforts affecting residential students.
  • Serve on departmental committees.
  • Serve on program specific committees as needed.

Professional Development

  • Participate in professional development opportunities and trainings that enhance performance and contributes to the Department, University and/or Profession.
  • Attend and/or present at local, regional, and/or national workshops/conferences.
  • Contribute to HRL mission and values through participation in strategic planning, department goal setting, and determining hall staffing priorities and initiatives.
  • Stay current in higher education and student development trends and best practices.
  • Develop an individual professional development plan in consultation with the Associate Vice President; serve as a role model relative to the professional development of full-time, graduate, and central office staff.

General Administrative Functions and Leadership

  • Respond to voice, electronic and US mail in a timely manner.
  • Maintain responsibility for administering and managing department budgets to include setting priorities for budgets and monitoring and approving budget expenditures.
  • Analyze data to evaluate the efficiency of day to day tasks within the departments and ensures all objectives are being met. Determine outcomes and gives guidance to subordinates on how to meet goals.
  • Authorize, within parameters, necessary actions to remove obstacles to success.
  • Participate in and assist with the annual departmental training of new graduate assistant and full-time staff members (Foundations Training) as well as student staff training.
  • Participate in departmental leadership team meetings, training, and professional development sessions.
  • Manage programmatic and student outreach efforts utilizing StarRez, Lenel, Salesforce and Maxient.

Other Duties as assigned


Job Requirements

Minimum Qualifications

  • Bachelor’s degree
  • Five or more years of progressively responsible experience performing administrative functions in a residential life operation, and
  • Three or more years of experience supervising full-time, professional staff, or
  • A combination of related education, experience, and training.

Preferred Qualifications

  • Master's degree in Student Personnel, Administration, Counseling, Higher Education Administration, or related field.
  • Experience programming in a higher education residential environment.
  • Experience working with student leadership groups.
  • Experience with budget administration.
  • Experience working with a Residence Hall Association and National Residence Hall Honorary.
  • Experience with program planning and assessment.
  • Ability to apply student developmental concepts to program practices and staff development.

Knowledge, Skills, and Abilities

  • Knowledge of higher education administrative systems and related business principles.
  • Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.
  • Ability to identify processes necessary for program administration.
  • Excellent supervisory, organizational, and training skills.
  • Skill in program oversight and direction.
  • Ability to work across the Division and University.
  • Excellent communication and presentation skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Skill in supporting a program-wide assessment plan through data management.
  • Skill in creative problem solving and program innovation.
  • Experience in managing and reconciling a program-wide budget.
  • Promotes a diverse, inclusive environment.

Application Information

Applicants must submit an online application within "Staff Openings" on NAU's Careers @ NAU page. Please search for Job ID 605313, "Director of Residential Staffing and Engagement." This position is open until further notice.

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