EOP Director

San Jose State University  |  San Jose , CA

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Job Overview

Posted January 02, 2018 Full-Time

Job Details

Position Title:

EOP Director

Onsite Event Position ID: 1239
Job Type: Administrative
Location: San Jose , CA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 30,000 Students
Employer ID: 14539


Salary Range:
Housing for Position:
None provided
Salary Range:
Housing for Position:
None provided
Masters Preferred, Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs

Masters Preferred, Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs

Position Description

The Educational Opportunity Program (EOP) Director reports to the Associate Vice President of Transition and Retention Services. The Director of EOP provides the leadership for the continued development and implementation of the university's overall strategy for first generation, economically disadvantaged or educationally and economically disadvantages students who are accepted into the EOP. The Director coordinates with other success and support services charged with admitting, transitioning, retaining and supporting the academic success of students to strengthen and utilize SJSU's network of programs and services.

The Director will provide leadership of a visible, accessible EOP program and publicize the value and success of the program, and coordinate with community partners to facilitate the success of EOP students.  

Job Requirements

Staff Supervision

  • supervises staff and monitors individual staff goals and objectives and schedules performance evaluations; encourages professionalism and enhances performance results through scheduling of individual staff meetings; articulates and enforces policy procedures; encourages and supports professional and personal development of all staff.
  • directs the use of staff expertise and program resources towards the development, supervision, and administration of learning programs, procedures, policies to facilitate the student acclimation to the total learning process and utilization of the campus-wide support services; directs the 

Provide community outreach and program development

  • Develops and coordinates EOP services and partnership involvement with culturally diverse community organizations that serve communities with high EOP eligible student and parent populations.
  • Coordinates EOP staff consultation with community college counselors and EOP staff on effective strategies and techniques for the purpose of recruiting EOP eligible students seeking to transfer to SJSU.

Represents EOP to community organizations and the general public.

  •  works actively with the Office of Undergraduate Studies to coordinate advising efforts, policies, and procedures across campus.
  • serves as an engaged, and creative collaborator; strengthens partnerships to support students, and cultivates an inclusive campus community, that enriches and is enriched by EOP’s programs and works with the Office of Institutional Research to conduct systematic, on-going assessment of the needs of EOP students, generating regular reports and recommendations to enhance access, retention, and graduation of EOP students.
  • communications and coordinates with other student service areas of the University to meet the needs of the EOP student population as indicated through assessment, program directors, and leadership of the respective academic disciplines.

Provide leadership, planning, and management to the Educational Opportunity Program (EOP)

  • Directs, supervises and evaluates all program services and activities that impact the retention and persistence of EOP students including EOP recruitment, admissions, transition services, advising, academic tutoring and student mentoring programs.
  • Manages the academic and administrative support and student workers to ensure a well-functioning program with effective procedures.
  • Develops, implements, monitors and communicates a strategic plan for improving retention and graduating rates of the EOP student cohort.
  • Develops, implements, and assesses appropriate academic support programs to promote retention and graduation of EOP students, utilizing best practices.
  • Collects and analyzes data to plan and write reports regarding deliverables and outcomes.  
  • In collaboration with the EOP staff, facilitates the application and selection process for the EOP as well as develop support programs for EOP students that lead to their success at the university.
  • Oversees the development and implementation of services for EOP, to include, peer mentoring, peer tutoring, student success workshops, and events.
  • Evaluate all EOP and related services and activities that impact EOP student success.
  • Collaborates with constituents across campus and within the Division of Student Affairs.
  • Consults with faculty and staff, providing expert knowledge and up-to-date data, with the goal of enhancing student success for EOP students.
  • Represents EOP to community organizations and the general public.
  • Serves as part of the Student Affairs Leadership Team and supports the Division of Student Affairs plans and priorities.

Responsible for fiscal administration for the EOP

  • Develops and reports program budget in coordination with the Associate Vice President, Transition and Retention Services.
  • Authorize the expenditure of all EOP state and foundation budgets as well as manages and monitors budgets that support each unit in EOP.
  • Creates processes and procedures, and produces documentation to effectively manage fiscal resources.
  • Works closely with the Office of Financial Aid and Scholarships with regard to student financial aid packages and scholarship disbursements.
  • Analyzes and develops processes to forecast resource expenditures and compliance with budget requirements in a timely manner.
  • Secures external funding through various grant opportunities and donations to augment existing or new programs within the EOP structure.

Education: A Master’s Degree in Counseling, Higher Education Administration, Educational Administration or related field, from four-year college/university. A Doctorate degree and appropriate internship in a job-related field may be substituted for two years of required professional experience.


  • 5-7 years of professional experience within higher education working with student service functions, program development or academic support programs
  • 4-5 years of experience in a managerial or supervisory experience in a secondary or post-secondary setting
  • 3 years of experience working with EOP and/or TRIO programs
  • Experience working with disadvantaged student populations and with individuals of diverse backgrounds
  • Experience developing/forecasting a budget
  • Experience with data collection and assessment reporting
  • Excellent written communication skills
  • Experience with student learning, achievement, and graduation

Preferred Experience:

  • 2-3 years of experience in program planning and program assessment
  • 2-3 years of experience in counseling, curriculum development, college admissions and/or student financial aid
  • Experience in building managing and reporting a budget
  • Experience directing training programs for professional and student
  • Experience providing counseling/advisement to students and interfacing effectively with students, faculty, and administrators in a higher education environment
  • Experience with principles of individual and group behavior and techniques used in counseling and learning
  • Experience with college student development theory
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