Housing Coordinator

University of Michigan-Flint  |  Flint, MI

Login to Apply

Job Overview

Posted one week ago Full-Time

Job Details

Position Title:

Housing Coordinator

Job Type: Housing/Residence Life
Location: Flint, MI
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 8,000 Students
Employer ID: 24159
Application Deadline: 12/15/2018


Salary Range:
$34,600 - $42,000
Housing for Position:
Salary Range:
$34,600 - $42,000
Housing for Position:
Masters Required
Major Preference:
No Preference
2-4 Years

Masters Required
Major Preference:
No Preference
2-4 Years

Position Description

Housing & Guest Services Operations

  • Manages the day-to-day occupancy management process within the housing community compromised of approximately 700 student beds including applications, contracts, assignments, room changes and annual opening and closing. This includes fall/winter and spring/summer processes.
  • Develops and maintains all system administrator functions of Residential Management System (RMS). Creates and maintains data within RMS. Provides reports and queries for individuals, departments and outside entities.
  • Trains users and functional teams in the RMS system.
  • Maintains accurate student housing files and records through database systems and non-electronic systems. Work within multiple semesters and multiple systems for accurate housing assignments and records for various student categories. 
  • Reviews all requests for room changes and processes requests including meeting with students as necessary.
  • Reviews all contract terminations and coordinates contract termination process.
  • Assists with the coordination of all occupancy usage and reporting, including identifying trends, projections and forecasting for future housing needs.
  • Corresponds with incoming and current students regarding occupancy status and housing deadlines.
  • Coordinates wait-lists for incoming and returning students 
  • Performs work of a confidential nature including grade audits.
  • Works with department and campus partners to coordinate ADA assignments for students with special accommodation needs.
  • Works with other campus partners (Financial Aid, Student Accounts, Dining Services, etc.) to implement Housing processes as they pertain to other departments on campus. 
  • Assists with conferences and guest services, summer camps, visits, and tours.
  • Assists with facilities management to ensure daily operations run efficiently including custodial, maintenance, grounds, laundry, and vending.
  • Assists with the development and implementation of Living-Learning Communities.
  • Develops, and revises manuals and publications which support policies and procedures within the residence halls.
  • Assists with all aspects of facilities management for both residence halls.

Desk Operations

  • Manages the 24/7 desk operation in both residence halls including mail management, key safety, guest check-in, and door and building security systems. This includes implementation and management of related technologies that assist with desk operations.
  • Selects, trains, supervises and evaluates approximately 25 front desk assistants. 
  • Oversees desk schedule and payroll processing
  • Ensures desk operations are compliant with related university and department policies and procedures. 
  • Develops, and revises manuals and which support policies and procedures with desk operations. 

Marketing and Recruitment

  • Assist in the creation, promotion, implementation and measurement of marketing communication programs for assigned products or brands consistent with overall organizational strategic goals.
  • Edits and proofreads all correspondence, reports and materials for publication.
  • Implement and maintain Housing website and social media accounts.
  • Grows and develops marketing strategies to promote housing accommodations to varying student populations (international, transfer, graduate, etc).
  • Implement new technologies as available.
  • Assists with marketing for the department of Housing and Residential Life including print, Web site design updates, and utilizing social media.
  • Represents Housing & Residential Life in all Admissions (Undergraduate & Graduate) and Orientation related events.
  • Manages residential tour space and coordinate daily tours.


  • Provides 24 hour on-call first response coverage on a rotating basis.  
  • Work evenings and weekends as needed.
  • Serves as a member of the Housing & Residential Life Leadership Team.
  • Serves as a mandatory reporter (Clery Act) and responsible employee (Title IX) and immediately reports related incidents according to federal mandates and university policies. 
  • Participates in activities and programs within the department, division, and university as needed. 

Other duties and responsibilities as assigned.

Job Requirements

Required Qualifications

  • Master’s degree or equivalent combination of education and experience.
  • 1-3 years of experience working in residential life/housing or related experience.
  • Demonstrated attention to detail.
  • Proven experience to handle multiple tasks, set priorities, and work to meet deadlines.
  • Ability to manage a diverse workload in a timely and professional manner.
  • Demonstrated strong communication skills.

Desired Qualifications

  • Experience using residential management software applications and student accounts mainframes.
  • Considerable proficiency using MS software.
  • Knowledge of University of Michigan practices, rules, and procedures.
Log in to Apply
View all jobs for University of Michigan-Flint View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.

  • Your resume is your first impression and a narrative of your education and work experience. However, choosing the right format for your resume that highlights your achievement can be a daunting experience.

    Read More »

  • TPE Executive-in-Residence Post: It is the responsibility of a hiring manager to set up an interview experience where all candidates are evaluated on a level playing field, and set up to do their very best. Doing so broadly across all aspects of the interview process will not only help bring out the best in your candidates, but will also allow candidates to experience all that your campus has to offer.

    Read More »

  • In order to hire the best individual possible, it is vital that you have a trustworthy recruiting team that understands the mission and vision of the department/university, what it takes to be successful in that role, and a person who will accurately represent your institution while maintaining positive interactions.

    Read More »