Incident Response Manager

New York University  |  New York, NY

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Job Overview

Posted June 07, 2021 Full-Time

Job Details

Position Title:

Incident Response Manager

Job Type: Health/Wellness/Drug and Alcohol Housing/Residence Life Management
Location: New York, NY
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 30,000 Students
Employer ID: 32440
Application Deadline: 08/10/2021

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$67,500
Additional Compensation:
On-campus apartment, meal plan, tuition remission, professional development funding
Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Housing Pets:
Cats, Dogs, Small pets in aquariums/cages
Benefits
Salary Range:
$67,500
Additional Compensation:
On-campus apartment, meal plan, tuition remission, professional development funding
Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education
Experience:
2-4 Years

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education
Experience:
2-4 Years

Position Description

Located within Residential Life and Housing Services (RLHS) and reporting to the Assistant Director for Residential Wellness, the Incident Response Manager serves as a bridge between the broader RLHS department and the night/weekend Incident Response Team (IRT). The Incident Response Manager will provide direct supervision, training, and operations oversight to staff on the IRT. The IRT provides immediate non-clinical crisis and critical incident response to residential students on-site during night and weekend hours. The Incident Response Manager collaborates with department colleagues and provides programmatic and case management support to residential students, and coordinates with NYU Department of Public Safety, NYU Counseling and Wellness Services, and NYC services including NYPD and EMS to assess and respond to incidents as they arise. This position directs and develops the implementation of IRT policies and procedures, and maintains ongoing documentation, data tracking, and reporting. The regular hours for the Incident Response Manager position are generally 12-8 PM, M-F. This position participates in 24-hour-on-duty emergency and crisis intervention rotations. This is a live-in position on campus.

To learn more, about NYU Residential Life & Housing Services and to find a short webinar about this role, please visit: https://www.nyu.edu/students/student-information-and-resources/housing-and-dining/on-campus-living/staff/professional-staff.html


Job Requirements

Required Education: Bachelor's Degree
Preferred Education: Master's Degree in counseling, higher education, social work, or related field.

Required Experience: 3+ years of professional experience in residential life, student affairs, student support, or a related field outside of higher education such as social work, crisis response, or health/wellness, with skills in working directly with students in crisis and implementing immediate response protocols. Skills in staff supervision, training, operations oversight, and policies and procedures development.
Preferred Experience: Experience with response to psychiatric emergencies and sexual assault.

Required Skills, Knowledge and Abilities: Excellent interpersonal, listening, verbal and written communication skills. Familiarity with research on mental health needs of college students.
Preferred Skills, Knowledge and Abilities: Data collection, analysis, and reporting

Additional Information: NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

Application Information

This is a very exciting new opportunity in our office. Applications will be reviewed quickly and on a rolling basis. We encourage interested parties to apply on the NYU Jobs website (link below) as soon as possible.

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