Learning and Development Analyst, Senior

Northern Arizona University  |  Flagstaff, AZ

Login to Apply

Job Overview

Posted 6 days ago Full-Time

Job Details

Position Title:

Learning and Development Analyst, Senior

Job Type: Housing/Residence Life
Location: Flagstaff, AZ
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 20,000 Students
Employer ID: 35251

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$47,634 - $59,542
Additional Compensation:
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.
Housing for Position:
None provided
Benefits
Salary Range:
$47,634 - $59,542
Additional Compensation:
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.
Housing for Position:
None provided
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
2-4 Years

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
2-4 Years

Position Description

Housing and Residence Life (HRL) at NAU is a large comprehensive department employing over 60 full-time and graduate staff, and over 500 student employees, serving a residential student population of approximately 7,000.  The Learning and Development Analyst, Senior position is responsible for the development, delivery, and evaluation of employee training programs to promote effectiveness and facilitate continual employee development for all areas of Housing and Residence Life.

Responsibilities:

Staff Training and Development

  • Plans, develops, and implements all departmental training programs to onboard new employees, support necessary ongoing skill development, and facilitate an understanding of department and university resources, policies, and processes
  • Incorporates and utilizes department mission and foundational value areas into all training and professional development
  • Works to ensure continual organizational improvement and identifies innovative training options for new hires
  • Monitors employee development programs, analyzes results, and crafts updates to support employee success; presents key findings to stakeholders to improve methods and support employee success
  • Applies broad knowledge of concepts and procedures to perform complex tasks; identifies and resolves missing information; improves existing processes
  • Gathers, analyzes, and models various scenarios related to employee learning and development to make recommendations and decisions to management to improve departmental processes
  • Measures the impact of training programs
  • Designs, implements, coordinates and evaluates Foundations training for new and returning full-time Residence Hall Directors, Graduate Assistant RHDs, and Residential Engagement Graduate Assistants in collaboration with Directors and Assistant Directors
  • Coordinates August, January, May and ongoing paraprofessional training for multiple positions employing over 500 student employees
  • Develop resources and instructional materials for training, assessment of staff training and implementation of feedback into future training
  • Develop and implement regular professional development programs for staff that support professional development competencies and goal setting
  • Maintain membership in relevant professional organizations; participate in professional development opportunities to gain knowledge of current trends and best practice

Focused Efforts in Cultural Competence and Diversity, Equity and Inclusion (DEI)

  • Provide leadership and direction for departmental training and development activities focused on elevating cultural competence and advancing DEI awareness, understanding, skills and learning
  • Provide collaborative support/leadership for diversity initiatives sponsored by other university departments 
  • Widely acknowledge, disseminate, and promote NAU’s commitment to diversity, inclusion and cultural competency
  • Track Bias Response Protocol reports and Safe Zone trainings
  • Serve as an Intercultural Development Inventory (IDI) Qualified Administrator (QA), providing collaborative oversight for IDI implementation for staff
  • Assist with recruitment and retention efforts for attracting and retaining a diverse paraprofessional, graduate, and full-time staff.
  • Demonstrate personal and professional commitment to diversity and the department’s commitment to inclusive communities

Departmental Involvement and University Collaborations:

  • Contribute to HRL mission and foundational values through participation in strategic planning, department goal setting, and determining hall staffing priorities and initiatives 
  • Facilitate and participate in designated weekly HRL meetings
  • Develop and maintain positive working relationships with other campus departments, agencies, and resources
  • Participate in University, divisional, and departmental trainings and developmental activities 
  • Serve on and/or chair HRL committees, divisional and/or University committees or work groups

Job Requirements

Minimum Qualifications
 
  • Bachelor's degree
  • 3-5 years of relevant experience in a related field
  • Exposure to learning & development practices, policies and procedures.
  • A combination of related education, experience, or training.
  • Excellent written and verbal skills.

Preferred Qualifications

  • Master's degree in Higher Education, Counseling, or related field
  • Experience and knowledge in working in a college environment, and more specifically in university housing/residence life
  • Ability to work as part of the team and at the same time perform at high levels independently
  • Experience in developing, implementing and coordinating various types of programs
  • Demonstrated experience in facilitating diversity, equity and inclusion training

Knowledge, Skills, & Abilities

  • Excellent verbal/written communication and presentation skills.
  • Ability to work with people from a variety of culturally diverse backgrounds.
  • Skills in development, implementation, and execution of training and development programs.
  • Collaborates effectively with and between departmental units.
  • Advanced knowledge of learning and development tools, procedures, processes, policies, and concepts; including onboarding, training, programs, and needs assessments
  • Knowledge of industry trends related to employee learning and development.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Analyzes complex situations and anticipates issues.
  • Has problem solving, organizational, and analytical capabilities.
  • Balances competing priorities.
  • Promotes a diverse, inclusive environment.

Application Information

Applicants must submit an online application within "Staff Openings" on NAU's Careers @ NAU page. Please search for Job ID 605514, "Learning & Development Analyst, Senior." This position is open until further notice.

Log in to Apply
View all jobs for Northern Arizona University View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.


  • Like many of you will probably soon be doing, I recently started a new position in the heart of the COVID-19 pandemic. While I was so excited to start working in a new office and to continue my work in higher education, I was faced with a lot of anxiety and uncertainty of what this new experience would be like knowing that many colleges and universities across the country are functioning “off the grid” and almost completely remotely. In my first two weeks, I have learned so much and wanted to share some personal suggestions and advice as you prepare for a unique start to your professional careers in Student Affairs!


    Read More »

  • The job search today looks drastically different from a year ago. Actually, the job search looks drastically different from 2 months ago! Check out this presentation on Job Searching during a Global Pandemic. https://youtu.be/fuSDCLq2X4s


    Read More »

  • **Applications due October 31.** TPE is currently seeking applications for the TPE Graduate Ambassador Program. TPE Grad Ambassadors represent the most engaged schools across the country, and from their ranks. In the Ambassador role, graduate students from institutions are provided advanced information about TPE resources and programs to assist their fellow students who are planning to job search in the coming years. Selected Ambassadors work with The Placement Exchange in a variety of ways. Primarily, Ambassadors serve on campuses as the main communication conduit to their peers and faculty. They are given the most up-to-date information about all of the resources available within Student Affairs through The Placement Exchange and our sponsoring associations (ACUHO-I and NASPA) in order to convey important information to their peers and other prospective candidates on campus. In addition, TPE Ambassadors have the opportunity to connect with seasoned professionals as part of the TPE Committee, as well as colleagues from ACUHO-I and NASPA.


    Read More »

  • Check out this blog and valuable new resource created by ACUHO-I (one of our sponsor organizations). Job seekers should use this resource to think about how you articulate your value of your live-in experiences and leverage transferable skills. This is also a great resource for all employers - both within and outside of housing and residential life - as you look to efficiently and effectively build your teams and think through the skills and experiences that will bring value.


    Read More »

  • TPE 2021 Important Update

    ​​TPE has been evolving over the past few years with an emphasis on leveraging technology to create more opportunities to enhance both the employer (recruitment) experience as well as the candidate (job search) experience. We have simultaneously been intentional in thinking about the limitations around access that coincide with a place-based in-person interview event. While the COVID-19 pandemic has accelerated our timeline, we are at a point in time where we are ready - and excited - to make this leap to a virtual offering.


    Read More »

  • Like our sponsoring organizations, ACUHO-I and NASPA, TPE shares the heartbreak and outrage felt by our student affairs colleagues as we all mourn the deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and countless other Black people killed because of racism and hate. We acknowledge that these tragedies reflect long-standing racial injustice within our nation. We also recognize that our Black colleagues are exhausted and scared, and need space to grieve. Finally, we know that privilege and oppression exist everywhere - in our communities, on our campuses, and amongst our profession.

    Read More…


    Read More »