Program Assistant - Student Resident Center

Yakima Valley Community College  |  Yakima, WA

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Job Overview

Posted one week ago Part-Time

Job Details

Position Title:

Program Assistant - Student Resident Center

Job Type: Student Activities/Union Facilities
Location: Yakima, WA
Positions Available: 1
Institution Type: Public, 2-year
Institution Size: < 3,500 Students
Employer ID: 35348

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation


Salary Range:
$1,399 - $1,850
Housing for Position:
Salary Range:
$1,399 - $1,850
Housing for Position:
Major Preference:
Higher Education, Student Affairs, Other Education

Major Preference:
Higher Education, Student Affairs, Other Education

Position Description

We invite you to consider joining Yakima Valley College (YVC), an innovative and equity-focused designated Hispanic Serving Institution that is committed to the pursuit of equitable student learning outcomes for its diverse students.  

Yakima Valley College is accepting applications for the position of Program Assistant in the Auxiliary Services – Student Resident Center. This is a 50% of full-time, classified position; the beginning salary is $1,399.50 per month for 20 hours per week, with periodic increments up to $1,850.50 plus a full state benefits package.

Reporting to the Director of Auxiliary Services or designee, the Program Assistant plays an integral role in the educational value added in on-campus living, including planning and coordinating student activities, fostering community development, and accountability. As assigned or needed, the position will support other business and operations tasks within the Student Residence Center (SRC). The Program Assistant will actively seek opportunities to support co-workers and the Director of Auxiliary Services.

The Program Assistant is shift work, including weekends and evenings as assigned by the Director of Auxiliary Services. Shift differential (s/d) pay is applicable when a majority of the shift is worked between 5:00 p.m. to 7:00 a.m.   Must be able to work overtime when needed, possibly even during periods of suspended operations for the rest of the campus.
This is a 12-month, live-in position requiring evening, weekend, and holiday on-call duties. Rent and utilities are provided by the Student Residence Center.

Please note: This recruitment will remain open until filled. Application review will begin on September 21, 2021. 

Essential TasksStudent Communication

Establish rapport with residents
Setup and facilitate residence activities and events including games, movies, and crafts
Assist with conducting floor meetings, conduct hearings, reporting, and correspondence
Interpret and communicate housing policies, procedures, and regulations using the housing manual, contracts, and agreements
In collaboration with the Director of Auxiliary Services, facilitate the roommate agreement process, housing policies, and mediate interpersonal conflicts
Practice effective de-escalation techniques
Provide sensitive, responsive, well-informed, and equity-minded resource referrals to housing residents, and deliver appropriate information for reporting and following up
Compile, distribute, communicate information including updates and program activities with residents weekly, monthly and quarterly

Administrative Support

Attend and participate in department, staff, division, and committee meetings
Assist in move-in and move-out processes
Perform and monitor front desk/customer service operations, including enforcing staff procedures and managing resident resources; key organization and preparation; mail distribution; rounds of resident halls; lock-outs; update photo directory
Participate in after-hours and weekend on-call duty rotation
In collaboration with the Director of Auxiliary Services, assist in the reporting of facilities and technology maintenance and work order processing
Support recruitment and retention efforts within the SRC
Assist with Housing Management System(s)/other relevant software, including entering and tracking student data, running reports, facilitating room changes, and processing housing resident check-in and check-outs
Assist with financial/purchasing reporting and reconciliation; i.e. purchasing credit cards, Safeway cards
Assist in the planning and implementation of conference and guest or temporary housing services and initiatives
Provide regular updates to the Director of Auxiliary Services and prepare quarterly and annual reports; input financial data
Prepare narrative and/or statistical reports regarding program operations
Maintain and monitor budget and inform supervisor of status
In collaboration with the Director of Auxiliary Services, may direct the work of others including student custodial, security, or office part-time or work-study workers.

Perform other duties as assigned Qualifications


Planning and implementing events, activities, and/or learning experiences for diverse constituents
Supporting the Director of Auxiliary Services with behavior intervention, de-escalation, and resolution of student disciplinary cases and providing ongoing resource referrals for student residents


Develop strong, professional relationships with campus community
Use computer skills; proficient in Microsoft Outlook, Word, Excel, PowerPoint


Associate’s degree from a regionally accredited institution OR, equivalent years of related professional experience


Bachelor’s degree from a regionally accredited institution in Education, Psychology, human relations, student development, Business Administration
1+ year of professional experience in higher education or closely related field
1+ year of professional experience in student housing and/or residence life
Experience working with living/learning and/or theme communities
Experience assisting with investigating and/or resolving student conduct
Willing and able to seek out and learn new technology skills

Supplemental Information

Application Instructions:
To apply for this position you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments:

A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted)
A current resume ( a resume will not substitute for the "work experience" section of the online application)
Three (3) professional references (personal references do not count as professional)
Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at the time of hire
Certifications/Credentials as required for the fulfillment of the minimum qualifications

Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application.  
Employment Information:  
Those applicants invited to interview may be required to complete a skills test.

Due to an emergency proclamation by the Governor, all employees will be required to provide proof of COVID-19 vaccination as a condition of employment.  Employees may request a medical or religious accommodation by contacting the Human Resources Department at 509-574-4670. 
Candidates will be subject to a Criminal History Background Check as a condition for consideration of employment.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire."  
Yakima Valley College does not discriminate against any person on the basis of race, color, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to the Director of Human Resource Services, YVC, South 16th Ave. & Nob Hill Blvd., Yakima, WA 98902; or call 509.574.4670. Click here for the full non-discrimination statement. 
Yakima Valley College's Annual Safety and Fire Report is available online at, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 509.574.4610.
Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.

All positions are subject to funding. 

Application Information

For the full application instructions visit:

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