Program Manager, Pre-College Campus Life
School of Professional Studies
Brown University, Providence, Rhode Island
The Program Manager of Pre-College Campus Life is a member of a team within the School of Professional Studies that is dedicated to ensuring a supportive, challenging, inclusive, and equitable living and learning environment for over 5,000 adolescents who attend Brown University Pre-College programs over the course of the summer from all over the world. Reporting to the Director of Pre-College Campus Life, the Program Manager is responsible for managing administrative logistics and planning for Pre-College Campus Life programming including but not limited to: instructional space needs; relationship management with outside vendors for transportation, off-campus sites; Guidebook maintenance and management; and budget tracking. The Program Manager is a critical member of the search committee team responsible for filling 200+ seasonal staff residential positions annually to support Pre-College programming. In addition to participating in application review and interviews, the Program Manager will be responsible for developing interview schedules and other supporting material for selected candidates. This position will also supervise and support a cohort of the graduate student interns, providing on-going professional development for in-program course-correction and for long-term growth. This position communicates with Pre-College staff, students, and families about available programming opportunities, works with the SPS Marketing team to provide relevant information that can be used in campaigns throughout the year, and serves as the point person for students, athletes, and their families with concerns and questions specific to campus life. This role will manage the departmental email account for Pre-College Campus Life. The Program Manager will also be responsible for providing crisis management for Pre-College students and athletes throughout the summer. Evening and weekend work expected, including serving in an on-call rotation.
Responsibilities include but not limited to:
- Manage Administrative Logistics and Planning for Pre-College Campus Life Programming.
- Serve as primary point person for incoming phone calls and emails from students, athletes, and their families regarding Campus Life matters.
- Coordination and support of seasonal hiring of residential undergraduate and graduate student positions. Supervise graduate student interns who oversee undergraduate staff.
- Provide crisis management for Pre-College Program students and Sports Camp athletes.
- Contribute to the ongoing growth, quality, and strategic development of Pre-College Programs. Other duties as assigned that support Pre-College Programming.
Summer programming through the School of Professional Studies enrolls approximately 5000 Pre-College Program students ages 14-18 years old and an additional 3000 Sports Camp athletes ages 6-18 years old in on-campus, online, and location-based programs. The majority of these young people are residential (approximately 4600 Pre-College students and 1000 Sports Campers) on the Brown campus in Providence and will be under the auspices of this position and all of the Pre-College Campus Life staff. This position will directly supervise seasonally 6-8 graduate student interns, and indirectly supervise over 250 undergraduate student staff who are responsible for providing a supportive and challenging learning environment for these young scholars and athletes. In collaboration with colleagues, this position will track expenses associated with Pre-College Campus Life work. Please visit our website (https://precollege.brown.edu) for additional information regarding our Pre-College programming.
Minimum Qualifications –
- Bachelor’s degree and 2-3 years of related experience or equivalent combination of education and experience.
- Significant experience working with adolescents.
- Strong written and oral communication skills, and interpersonal skills.
- Computer Literacy, specifically Word Suite, Excel, Apps, and Salesforce.
- Strong organizational skills and attention to detail required.
- Experience supervising staff and/or students.
- Experience with customer service.
- Demonstrated record of exercising effective independent professional judgment and integrity, and maintaining confidentiality.
- Demonstrated ability to work collaboratively, and to manage multiple tasks effectively.
- Strong ability to work independently as well as in a team environment, and to work collaboratively with students, families, and colleagues.
- Energy, enthusiasm, and a sense of humor.
- Flexibility to respond to sudden shifts in demands and urgent reporting needs, and to evolve with a dynamic student affairs environment.
- Working knowledge of principles, practices and theories of student learning and development; understanding of the cultural, social and educational needs of diverse student residential communities.
- Evidence of cultural competence and inclusiveness; sensitivity to and understanding of diverse perspectives that students and staff bring to their work, including those of academic, socioeconomic, culture, race and ethnicity, ability, gender, sexuality, and intersectional identities.
All offers of employment are contingent upon consent to criminal background screening check satisfactory to Brown.
To apply, please use this link to directly view the position on Brown’s Career Site:
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.
About Brown (Please visit our website and get to know us better at: www.brown.edu )
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.
With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse campus community consists of about 4,500 staff and faculty, 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting.
Brown offers competitive benefits such as a generous retirement plan and education programs; details are available at: http://www.brown.edu/about/administration/human-resources/