Reporting to the Associate Vice President for Academic Affairs and leading a department of 10 staff, the Registrar is responsible for the operations, policies, processes and technology that manage student academic records in support of academic programs. As a key member of the Academic Affairs leadership team, the Registrar serves as the official manager of the college's student academic records, and is responsible for all FERPA compliance and other regulations. The Registrar is also the College’s central communications resource for policy practices and operations related to student records management.
The ideal candidate has a demonstrated track record of successful project management, has navigated complex priorities and is a results-driven innovative leader. The ideal candidate must have experience in the optimization of technology to advance operations and is a senior-level expert in all aspects of academic records, registration, academic course management and classroom scheduling.
Bachelor’s Degree and five (5) years of directly relevant experience and a successful track record of progressive responsibility.
Three years of senior-level records management experience is required.
Thorough knowledge of higher education registration processing, grading systems and best practices in academic policy administration.
Demonstrated technology skills including knowledge of integrated student database systems and the Microsoft Office Suite. Experience with Ellucian products – Banner and DegreeWorks is strongly preferred.
Strong interpersonal skills and a demonstrated ability to work with a variety of internal and external constituencies.
Strong working knowledge of federal and state laws pertaining to enrollment, student records, and institutional compliance. Familiarity with AACRAO practices and standards is preferred.
Hire, supervise and develop the Registrar’s Office staff. Prepare, implement and evaluate department goals and objectives. Manage office operations, workflow and ensure continuity and cross-training.
Partner with the Associate Vice President for Academic Affairs and the College’s senior leadership to ensure that department’s goals and operational plans align with the institution’s key objectives.
The Registrar serves as the Co-Director for the College’s commencement exercises.
Recordkeeping, Data Management & Reporting
Provide management, strategic planning, implementation, and evaluation for the Banner Student Information System and act as the Data Custodian for the Student Module.
Direct all phases of registration, scheduling, academic record keeping, graduation certification, and generation of academic data.
Administer all activities involved with the development and maintenance of student academic records including the determination of official rosters of students eligible to receive degrees and other certifications; the system of graduation audits and recommended graduation lists, the submission of student academic record data to the National Student Clearinghouse.
Develop policies and procedures to ensure that the functions of the office operate efficiently and effectively. These include policies for awarding transfer credits, verifying enrollment, changing of grades, and the security of academic records in accordance with FERPA and other pertinent regulations.
Collaborate with Institutional Research and Planning on the issuance of periodic and requested enrollment reports.
Administer the Banner Student Information System. Optimize the system and other technology whenever possible to create best-in-class digital processes and user experiences.
Partner with Information Technology in Banner testing and optimization including the resolution of errors.
Academic Programs Support
Coordinates updates to the College’s undergraduate and graduate catalogs.
Utilizes the Ad Astra system for room scheduling.
The Registrar maintains a comprehensive knowledge of all new and updated governmental and association regulations regarding academic standards and institutional policies; communicate these to all affected areas.
The Registrar works closely with the Center for Advising and Academic Services and the Office of Student Financial Services to effectively and efficiently provide assistance to students as needed.
The Registrar is a member of the Faculty’s Curriculum Committee.
Develop and lead a customer-focused environment and office operations through problem-solving, flexibility, commitment, empathy and inclusivity.
Analyze and resolve recurring customer service opportunities through innovation and commitment to excellence.
Required Application Documents:
Cover Letter, Resume, & Three Professional References.
About Marist College:
Located on the banks of the historic Hudson River and at its Florence, Italy campus, Marist College is a comprehensive, independent institution grounded in the liberal arts. Its mission is to “help students develop the intellect, character, and skills required for enlightened, ethical, and productive lives in the global community of the 21st century.” Marist is consistently recognized for excellence by The Princeton Review (Colleges That Create Futures and The Best 385 Colleges), U.S. News & World Report (10th Best Regional University/North, 5th Most Innovative School/North), Kiplinger’s Personal Finance (“Best College Values”), and others. The College is top-ranked for long-term study abroad (#4 in the U.S.) by the U.S. State Department’s Open Doors report. Marist educates more than 5,000 traditional-age undergraduate students and 1,400 adult and graduate students in 47 undergraduate majors and numerous graduate programs, including fully online MBA, MPA, MS, and MA degrees, and also Doctor of Physical Therapy and Physician Assistant programs. To learn more, please visit https://www.marist.edu/about
Equal Employment Statement:
Marist College is committed to creating a diverse workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the College will strive to achieve the full and fair participation of minorities, women, people with disabilities, and any other protected groups found to be under-represented.
Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The College will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The College will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups.
Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the College. It shall be considered a violation of College policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist College on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.