The Residence Hall Coordinator (RHC) position oversees the daily operations of designated residence halls and students living in those facilities which directly impacts 400+ students in their area and indirectly impacts 1700+ students living on campus. The RHC participates in a 24-7 emergency on call operation to ensure timely & accurate communication to colleagues, superiors and employees in situations of crises for the campus. The RHC is the main adviser for the students in their facility and make referrals to students in crises regarding campus resources while ensuring campus constituents are aware of student concerns as they arise. The RHC supervise the student staff (RAs + Desk Workers) in the building and make decisions regarding the educational programs that support the educational focus of the department, division and institution while also ensuring desk operations and student staff duties are being completed appropriately. The RHCs communicate concerns so as to ensure student property remains safe and intact during the school year and over breaks.
Supervision: Engage students in learning leadership qualities that will serve them as they move toward graduation. Primary responsibility for the educating, selecting, training and supervising of RA’s in hall/community. Foster leadership education in Graduate Hall Directors you supervise. Conduct formal and informal evaluations for the purpose of encouraging learning of strengths and areas of growth for student employees. Foster an environment based on integrity and high ethical standards and provide appropriate resource and support to help RA’s eliminate obstacles and meet/exceed goals. Foster professional and personal development among team. Develop community. Establish rapport with other campus commitments.
Counseling/advising: Advise students individually and in groups on areas of leadership, resources, campus & community agencies. Educate students on policy, accountability, and critical thinking. Student conduct: Educate students in the implications of human behavior, implications of behavior not becoming in a community and taking responsibility for their actions. Adjudicate cases of alleged student misconduct focusing on educational outcomes. Facilitate and mediate roommate conflict resolution in a developmental manner so as to educate students.
Communication: Provide timely, accurate and candid information on critical issues to colleagues, superiors, and subordinates to support a seamless academic environment for students. Present information or data in an efficient and understandable format. Establish working relationship with custodial and maintenance staff.
Residential Learning Curriculum: Help to establish a residential learning curriculum within your community and work with student team to develop educational programs, resources, conversations, and engaging initiatives to educate students in civic engagement, diversity, personal development. Support educational objectives of department. Engage with faculty, staff to develop college/departmental related to learning communities and themed housing initiatives.
Emergency preparedness: Educate staff with thorough understanding of emergency procedures & practical implications. Provide for daily staff coverage. Assist all university and community agencies in the event of an emergency. Share on call duty rotation for halls.
Administrative: Be familiar with appropriate university policies & use critical thinking to suggest policy adjustments. Maintain accurate and up-to-date records for budget. Coordinate Early Arrival process. Serve on departmental and university wide committees. Advise departmental student groups. Manage summer housing process/staff. (These tasks are to be divided between Residence Hall Coordinators). Timely and accurate completion of paperwork. Maintain department database, daily.
Required – Bachelor’s Degree, Experience in Higher Education. Strong oral and written communication skills.
Preferred – Master’s Degree in Student Affairs, College Student Personnel Administration, or Related Field. Two or more years of direct supervision of Residence Assistants, on call duty rotation experience, experience serving as a judicial hearing officer, hall government advising experience, and experience with budgeting.