Residence Hall Director

School of the Art Institute of Chicago  |  ,

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Job Overview

Posted May 31, 2019

Job Details

Position Title:

Residence Hall Director

Onsite Event Position ID: 2260
Job Type:
Location: ,
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 3,500 Students
Employer ID: 18978

Benefits

Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Housing Pets:
Cats, Dogs, Birds, Small pets in aquariums/cages
Benefits
Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
No Preference
Experience:
0-1 Year

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
No Preference
Experience:
0-1 Year

Position Description

PRIMARY DUTIES AND RESPONSIBILITIES:

Supervision – Supervise and provide leadership for 12 RAs, 2-3 SRAs and directly supervise up to 14 student office assistants; provide on-going feedback through biweekly 1:1 meetings with RAs, SRAs and Office Manager; attend to the personal development of all student staff and conduct performance evaluations annually; provide on-going training for student staff and take active role in formal training sessions; facilitate weekly RA meetings; train office staff and work with Office Manager to define direction for office; meet with office staff as needed; train SRAs on administrative functions of office and building; meet with SRAs regularly to monitor project progress.

Student Advocacy/Outreach – Develop and maintain rapport with residents through regular student contact; attend floor meetings as needed; assess needs and concerns of residents; advocate for students in all aspects of their housing and educational experience. Identify personal and emotional concerns of students; provide appropriate resources and referrals; meet regularly with students to follow up on referrals, inform appropriate staff in a timely manner; track student issues using Symplicity database; maintain contact with parents and other constituencies as appropriate.

Hall Management/Facilities Administration – Partner with Assistant Director of Residence Life to manage a co-ed residence facility housing approximately 550 students; monitor online work order system; maintain accurate occupancy reports and room inventories; coordinate cleaning and preparation of student rooms, coordinate exercise room facilities; conduct weekly walk-throughs; address common area issues as needed; communicate facility concerns to Operations staff and Assistant Dean of Student Affairs for Residence Life; monitor work orders on 360° Work Management System; provide leadership to the overall front desk system including package database, package system, roster management, and front desk staff training; coordinate complete building turnover(i.e. cleaning, defining maintenance issues, and prepping of all student room and common spaces) twice annually. Note: 162 N State Street Residences is open 365 days/year.

On-Call Responsibility - Participate in 24-hour on-call rotation with live-in professional staff colleagues; recognize that residence halls are open 365 days/year and therefore being on-call during holidays should be expected; respond to student and/or facilities issues/crises in person 24-hours a day; high level of in-person response to mental health concerns, other crisis and facilities emergencies should be expected; professional staff may be asked to respond to the hospital if a student is transported via ambulance; consistent communication with Dean On-Call during crisis/emergency situations; maintain accurate incident reports using Symplicity Advocate Software

Communication – Maintain regular contact with appropriate resources to ensure effective operation of residence hall; communicate facility issues to appropriate areas in a timely fashion; communicate student issues/crises; respond to parental communication as appropriate; share necessary information to RAs during staff meetings; meet with supervisor, at a minimum, biweekly; provide email and written reports as requested by department head. Serve as liaison with other departments and offices on campus including Campus Security, IRFM, Health Services, Counseling Services, Academic Advising, CRIT, and Admissions. 

Programming – Coordinate co-curricular programming efforts in the residence hall; challenge student staff to creatively meet programming requirements; track and monitor RA programming by maintaining appropriate logs; assist in creating departmental programming philosophies and models.

Advise Resident Student Staff Committee – Advise committee with a Senior Resident Advisor; meet with committee bi-weekly to plan and implement programs that respond to the needs of the current residential community ; monitor budget

Student Conduct - Serve as a conduct officer for low-level policy violations including first time alcohol; utilize Symplicity Software for adjudication process including notification letters, sanctioning, and closing of conduct cases

Summer Hall Management – Supervise Summer Housing Assistants; coordinate summer programming efforts with SHAs; assist with coordination of occupancy assignments, cleaning, and customer service functions; coordinate weekly room preparation; conduct judicial meetings for continuing students; assist in coordination of staffing for check-ins and check-outs; actively work with summer staff to ensure customer-service focus for conference guests/summer interns.

Assist with Departmental Programs - Assist in creating and implementing student staff trainings.  Assist with departmental programs such as: Orientation, All-School BBQ, Family Weekend, RA and Summer Staff Selections, Professional Staff Selection, Leadership Dinner, Graduation; serve on school committees and various work groups as assigned.

Professional Staff Team Member - Attend bi-weekly meetings with direct supervisor; understand and implement SAIC’s core values whenever possible; participate in departmental planning efforts; develop goals & objectives for each year; complete administrative paperwork; cultivate mutually supportive relationships with the campus community; serve as a positive role model and mentor for new members of the team.

Develop relationships and liaison with other departments including Instructional Resources and Facilities Management, Campus Security, and Continuing Studies.

Student Issues - Identify personal and emotional concerns of students; provide appropriate resources and referrals; meet regularly with students to follow up on referrals, inform appropriate staff in a timely manner; track student issues using PeopleSoft database; email updates within hours of student contact, maintain contact with parents and other constituencies as appropriate.

Budget Management – Assist in budget management by maintaining accurate expenditure logs; manage petty cash disbursement; administer College Work Study (CWS) authorization and timesheet process; proactively work to reconcile payments with monthly budget statements; work with Assistant Director to identify budget projections for office supplies, programming, and student work study.

Live-in Position – This is a 12-month, live-in position; weekend and evening commitments should be expected; assist on-call staff as needed for student and/or facilities issues/crises (e.g., fire alarms, flooding, multiple student issues, etc.); allowed one weekend away each month (to be approved by supervisor).

Other Duties as Assigned


Job Requirements

Minimum Qualifications:

 ·Bachelor's degree
·Effective communication skills
·Ability to work with diverse populations, including multicultural experience, cross-cultural communication skills and the ability to create and promote an inclusive community
·Demonstrated collegiality and leadership ability
Proficiency in Microsoft Office Suite

Preferred Qualifications:

 ·Master's Degree
·Student-focused candidate with experience supervising student staff, developing community, advising student groups, working with other student affairs offices, or promoting student learning in a residence hall setting
·Basic understanding of mental health and mental health support
·Skills in crisis management, counseling, mediation, student referrals and understanding of working with artist
·Strong written and verbal skills. Ability to effectively communicate in a dynamic and fast-paced environment.

Strong organizational skills and the ability to prioritize work.
Be a self-starter with a demonstrated ability to plan, organize and prioritize strategies and tasks in an independent way.
Exhibit strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community

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