Residence Hall Director
Category: Professional [RSS feed of all Jobs]
Department: Residential Life And Housing
Locations: Oswego, NY
Posted: Apr 7, 2022
Closes: Open Until Filled
Position ID: 145022
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About SUNY Oswego:
Founded in 1861, SUNY Oswego is a public comprehensive university located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. One of 13 comprehensive colleges in the 64-campus State University of New York (SUNY) system, SUNY Oswego is recognized nationally for its academic quality, focus on student success outcomes, and the growing diversity of its student body. Ranked in the Top Ten among public master's-level universities in the 2021 "Top Regional Universities in the North" by U.S. News and World Report, SUNY Oswego is also recognized among Princeton Review's Best Regional Colleges in the Northeast - an honor bestowed on the college every year since 2003.
Inspired by a shared commitment to excellence and the desire to transcend traditional higher education boundaries, SUNY Oswego provides a transformative experience to about 8,000 undergraduate and graduate students. The college offers preeminent academic programs in the arts and sciences, business, communications, and teacher education, and its success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities.
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Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here to see our full non-discrimination policy.
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Description of Department: The Department of Residence Life and Housing at SUNY Oswego is a leader in developing a premier residential environment where students are actively engaged in their learning experience. Our environment places student learning and success at the center of all our formal and informal programs, policies, procedures, and physical facilities. Our department encourages collaboration with other students, faculty, and staff in and out of the classroom to enrich the learning experience. Furthermore, our programs are directed to enhance students' capacity and aspirations for growth intellectually, socially, aesthetically, interpersonally, and physically. The Department purposefully and intentionally provides programs and experiences that will offer our residential students a comparative advantage among college graduates.
The Department of Residence Life and Housing at the State University of New York at Oswego invites applications for a live-in Resident Hall Director position.
Posting Date: April 7, 2022
Review Date: Review of applications will begin immediately and will continue until filled.
Compensation: Starting salary is $47,000, plus full New York State benefits package. A furnished apartment is provided and a partial meal plan when classes are in session.
Benefit Information: The State University of New York provides an excellent benefit package. For more information on benefits for full-time United University Professions (UUP) professional staff click here or click here for a benefits summary.
Term of Appointment: July 1, 2022 - June 30, 2023
Description of Responsibilities: Situated within the Division of Student Affairs, RLH plays a critical role in furthering the mission and vision of the Division and in achieving institutional enrollment goals through cutting edge business services, direct interface with the holistic needs of students and their families, and nationally recognized residential education practices. RLH works to advance student attainment of General Education learning outcomes with residence hall initiatives organized through a curricular approach to residential education. RHDs provide leadership to paraprofessional staff and student leaders; partner with students to develop vibrant inclusive communities which encourage student engagement, community contributions, a free exchange of ideas, and the cultivation of skills and knowledge so that students may become citizens and leaders in our increasingly global society; and serve on a variety of department and divisional committees and implementation teams furthering strategic aims. Residence Hall Directors live on campus and are therefore available to staff and students outside regular business hours during crisis situations or other critical times.
Develop and support, based on national best practices, living environments that promote learning and engagement for students in their residence halls and the SUNY Oswego community by creating opportunities that actively engage students in their college experiences
Contribute to the development of a culture of student partnership and ownership within each residential community
Participate in the creation and implementation of educational programming that intentionally supports the achievement of SUNY Oswego's educational goals for all students
Work with residents on individual developmental issues and make referrals as appropriate. Assist students in developing their interests and abilities
Assist in the development and implementation of large-scale department programs and campus-wide programs
Promote and develop student leadership opportunities. Advise area councils and subgroups and help coordinate the efforts of area councils and student staff toward achieving specific residence hall objectives
Direct and assist student staff members in promoting responsible student behavior that benefits individual students and the whole residence hall community
Develop, through regular presence on floors and in common areas, a positive image and presence in assigned halls to develop connections with residents and create caring personal and community relationships
Provide a safe, comfortable, equitable experience for ALL residents, regardless of race, ethnicity, religion, socioeconomic class, (dis)ability, first language, gender, sexual orientation, or any other social or cultural identifier
Educate staff and students about SUNY Oswego Code of Conduct, Residence Hall policies, and fire and safety codes
Help residents understand their rights and responsibilities as good citizens by explaining and enforcing policies and procedures through educational conferences and other methods. Work to solve community and individual student problems
Directly engage in formal assessment design, analysis, report authorship, and presentations of student engagement outcomes in a cycle of continuous, evidence-based improvement
Assist in the coordination of on-site and front-line response to crisis situations, including those that are highly complex in nature and may be life threatening
Manage and mediate roommate conflicts and collaborate with community development specialists on the room move process
Designated as essential personnel by SUNY Oswego, serve in a live-in capacity to provide non-clinical student counseling, student mediation, crisis intervention, and referral services
Identify critical issues, assess student behavior, and communicate effectively with supervisor to formulate response (educational and student conduct) to student concerns
Serve in a designated on-call rotation and respond to and follow-up on emergency and management situations as needed
Communicate through duty reports, incident reports, and email notifications as needed
Supervision and Leadership:
Directly supervise and facilitate the development of a team of student staff members, including Resident Student Staff (RSS), and Student Operations Staff (SOS ) to enhance student learning through engagement, encourage student-led programs, ensure sound operation of the residence halls, and facilitate annual programming initiatives
In designated buildings, supervise a Graduate Assistant Hall Director
Complete periodic performance appraisal of student staff. Work collaboratively with supervisor to create and implement individual and group training programs, residential floor and hall meetings, and staff retreats for student staff members
Assist supervisor in implementing major departmental initiatives aligned with Residence Life and Housing strategic and program plans
Develop strategies to successfully lead a team of student staff members in fulfilling hall priorities. Lead weekly staff meetings to discuss hall activities, explore student ideas and concerns, facilitate team development, provide motivation and direction to the staff, and discuss ideas to improve the living-learning environment in the hall
Constructively manage personnel issues and conflicts, respond to job-related issues, and recommend appropriate solutions for the team. Provide student staff with support, leadership, guidance, and mentorship
Assume leadership and implementation of responsibilities for collateral assignments as approved by RLH leadership
Serve on department and/or division committees in member or chair roles and lead major department initiatives designed to further student learning and development
Actively contribute to department-wide meetings, assessment retreats, and department retreats to continuously improve the residence hall living and learning climate
Participate in department, division, and institution professional development and growth opportunities to maintain current knowledge of student development and student learning research, theory and practice that best serve the needs of students. Develop scholar practitioner practices to create and share knowledge with colleagues
Contribute time and talents to all department-wide staff recruitment, selection, and training activities
Facilitate the opening and closing of assigned residence halls at the beginning and end of each semester as well as during break periods. There are evening and weekend commitments outside of traditional business hours and consecutive days of work Sunday-Sunday during times of campus opening and re-opening (August and January), professional training (August and January), student staff training (August and January), and closing of residence halls (December and May
Utilize position and leadership roles to maximize both the academic and residence hall retention of students. Participate in the development of communication plans and in the implementation of on-campus housing communication strategies. Work with graduate and/or undergraduate staff to ensure the efficient and effective functioning of residence hall front desk operation
Develop a thorough understanding of the Adirondack occupancy management system and provide assistance to students as they navigate room changes and other occupancy processes
Work cooperatively with other College offices such as the University Police, Auxiliary Services, Dean of Students Office, and other administrative and academic departments in response to day-to-day functioning of the halls. Address safety concerns, custodial, and maintenance concerns by submitting work requests, and coordinate promotion of services and resources
Identify, report and advocate for maintenance concerns throughout the building and residential complex. Respond to facility emergencies. Make recommendations for facility improvements; monitor and assess response to electronic requests for maintenance and/or custodial services submitted for the assigned community
Develop and refine a mutually supportive relationship with custodial employees assigned to the residence hall in conjunction with the supervising janitor. Oversee building recycling operation
Conduct regular (at least twice weekly) tours/inspections of assigned residence hall communities
Partner with the sustainability office to build a diverse sustainability community, facilitate information sharing about sustainability practices and performance, and create incentives for continual improvement toward sustainability
Meet regularly with staff of assigned dining center(s) to develop collaborative relationships and discuss any dining hall issues/concerns, including student behavior in the dining centers. A meal plan is provided by Auxiliary Services to assist in this expectation
Oversee the hall operations, including student staff scheduling, office hours, security rounds, distribution of mail and room access (keys/codes). Coordinate administrative, student staff development and programming budgets for the assigned residential area.
Monitor student staff and student leader expenditures. Oversee allocation of hall programming budget
Communicate, explain, and enforce procedures, rules, and regulations of the College to residents and staff. Participate in the student conduct process by serving as hearing officer, complainant, or advisor as appropriate. Maintain Maxient database for student conduct, crisis, and students of concern
Assume additional responsibilities as assigned by supervisor or other members of the Residence Life and Housing leadership team
SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the Resident Hall Director will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.
Master's degree in Higher Education, College Student Personnel or other closely related fields by time of appointment
Commitment to diversity, equity, and inclusion
One year working with college students
Familiarity with college student learning and development theories
Ability to work effectively with a wide range of constituencies in a diverse community
Effective interpersonal, communication, and presentation skills
Knowledge of student support programs and services, and crisis intervention techniques; non-clinical front-line assessment and referral skills; and organizing and coordinating skills
Ability to understand university environmental sustainability initiatives
Ability to apply learning outcome approaches
Behavior management experience
Skill in crisis intervention, directing and enforcing policies and regulations which pertain to campus life and to student development
Ability to motivate, develop, direct and train assigned staff including coordinating and supervising work
Ability to foster a cooperative work environment
Ability to interpret, adapt and apply guidelines and procedures
Ability to manage multiple tasks and effectively prioritize among competing needs
At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan.
As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)
If you have any questions about the position, please e-mail: Renee Landers-Jennings, Search Committee Chair at firstname.lastname@example.org
To Apply Submit:
Cover letter addressing qualifications including specifically how you see yourself engaging and serving diversity, inclusion or equity within the position and the SUNY Oswego community
Copy of transcript (unofficial or copy of official) showing date degree conferred or program in progress
Contact information for three professional references (only the three referees listed in your Interview Exchange application can be considered and contacted)
electronically by clicking on the APPLY NOW button.
Files must be complete (all documents requested and required in the application instructions submitted) to be considered.
Official transcripts are required at time of appointment. Background checks will be conducted for finalists.
Visa sponsorship is not available for this position.
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