Residence Hall Manager

Southwestern Michigan College  |  Dowagiac, MI

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Job Overview

Posted 3 weeks ago Full-Time

Job Details

Position Title:

Residence Hall Manager

Job Type: Housing/Residence Life
Location: Dowagiac, MI
Positions Available: 1
Institution Type: Public, 2-year
Institution Size: < 2,000 Students
Employer ID: 28378


Housing for Position:
None provided
Housing for Position:
None provided
Bachelors Required
Major Preference:
No Preference

Bachelors Required
Major Preference:
No Preference

Position Description

Residence Hall Manager


Posting Number: 20110680
Job Category: Staff

Job Description Summary:
The Residence Hall Manager position is a full-time, 12-month, live-in position with primary responsibility for a co-ed residence hall community of 130 residents. The Residence Hall Manager reports directly to the Director of Residence Life. In addition, this position may have collateral responsibility in other Student Activity departments or campus offices.
The Department of Residence Life at Southwestern Michigan College is committed to providing residents an on-campus environment that promotes student success, engages students through intentional interactions, and challenges them to grow both academically and personally.
Essential Duties and Responsibilities:

Supervision, Selection, Training and Evaluation of student staff



  • Supervise a staff of 3 Resident Assistants, 20-25 Desk Assistants, a Front Desk Coordinator, and a Student Custodian
  • Plan and facilitate weekly staff meetings
  • Plan and facilitate bi-weekly one-on-one meetings with Resident Assistant staff
  • Facilitate and participate in Resident Assistant recruitment and selection
  • Facilitate and participate in extensive Resident Assistant and Desk Assistant training
  • Facilitate and participate in Hall Council and Hall Council initiatives
  • Facilitate and participate in staff morale events
  • Complete student evaluations once per semester

  • Direct overall management and operation of a residence hall
  • Participate in a weekly on-call duty rotation
  • Establish office hours for availability to residents and staff
  • Submit administrative reports and forms (e.g. Room condition reports, damage assessments, health and safety forms, program planning paperwork, procurement card expenditure reports)
  • Manage administrative spreadsheets (Rosters, Guest Logs, etc.)
  • Supervise hall opening and closing procedures at the beginning and end of each semester and during extended holiday breaks
  • Maintain updated inventories of all residence hall equipment and lounge furniture
  • Oversee department projects as assigned
  • Conduct monthly health and safety inspections
  • Assist with pest management procedures
  • Provide consistent academic support to students in assigned residence hall
  • Supervise a 24-hour front desk
  • Attend weekly departmental staff meetings
  • Attend bi-weekly one-on-one meetings with Director of Residence Life

  • Supervise staff in educational programming initiatives
  • Track residence hall programming efforts
  • Support and attend departmental events and programs
  • Incorporate living/learning communities into programming efforts
  • Partake in departmental training and development workshops
  • Encourage maximum participation in programs by staff and residents

    Student Conduct and Security
  • Educate staff and students to self-enforce policies and respect the rights of others through community standards
  • Adjudicate first time offenses for minor residence hall violations
  • Serve as a member of Conduct Board as needed
  • Advise and support Resident Assistant staff in student conduct matters
  • Consult with the Coordinator of Student Conduct and Community Standards regarding referrals and other necessary conduct actions
  • Enforce College and residence hall policies

    Other Duties
  • Facilitate and participate in professional staff recruitment, selection, and training
  • Maintain close contact with maintenance and custodial staff
  • Coach and assist students with interpersonal conflicts
  • Have knowledge of all front desk procedures
  • Coordinate various summer projects
  • Serve on College committees as assigned
  • Maintain a high level of visibility and availability to students

    Southwestern Michigan College is a two-year college located approximately 45 minutes north of South Bend, Indiana, and approximately 45 minutes from Lake Michigan's Eastern shore.

    Required Qualifications:
    • Bachelor’s degree
    • Previous residential life leadership or similar experience

    Preferred Qualifications:
    • Strong communication, problem-solving, technical, and organizational skills.

    • Conflict mediation knowledge or experience.

    • Demonstrated ability to effectively multitask and prioritize responsibilities.

    • Demonstrated ability to cope with stress and crisis concerns.

    • Ability to develop, initiate, and participate in educational student programming.

    • Ability to work as a member of a Residence Life team with students and professionals with varying levels of experience.

    • Sound administrative and supervisor skills.

    • Working knowledge of issues facing community college student populations.

    Special Instructions to Applicants:

    To apply, visit

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