Residence Life Coordinator (R0001306 )

Wake Forest University  |  Winston Salem, NC

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Job Overview

Posted one week ago Full-Time

Job Details

Position Title:

Residence Life Coordinator (R0001306 )

Onsite Event Position ID: 1999
Job Type: Housing/Residence Life
Location: Winston Salem, NC
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 5,000 Students
Employer ID: 30169
Application Deadline: 04/21/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation


Housing for Position:
Domestic Partners Allowed:
Housing Pets:
Cats, Dogs, Small pets in aquariums/cages
Housing for Position:
Domestic Partners Allowed:
Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
0-1 Year

Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
0-1 Year

Position Description

The Residence Life Coordinator (RLC), as an educator, works to provide direction for student learning
and academic success by managing and coordinating the administrative, supervisory, programmatic
efforts and adjudication of lower level conduct cases for a residential area encompassing of three to five
communities housing 1,200 - 1,500 students. As a live-in staff member of Residence Life and Housing,
the Residence Life Coordinator is responsible for the development of safe and inclusive communities for
living and learning that foster academic success. They achieve this by supervising graduate hall staff,
student support staff, and advising student leadership groups, as well as serving in an on call duty
rotation with other professional staff members in crisis response for more than 4,000 residential
students. Residence Life Coordinators are full-time, 12-month, salaried-exempt, live-in members of the
Office of Residence Life and Housing who report to the Assistant Director of Residence Life. This
position may also require more than 40 hours per week including, evening and/or weekend work.

Essential Functions:
● Select, train, provide leadership, supervision, and development for the staff within their area which
includes three to five Graduate Hall Directors and 20-40 Resident Advisers.

● Work with Graduate Hall Directors and Resident Advisers in the development of culturally rich,
socially robust, and inclusive initiatives designed to promote active and engaged citizenship among

● Work in partnership with the Office of the Dean of Students to adjudicate incidents involving
low-level code of conduct violations.

● Work closely with the Counseling Center, CARE team, University Police to and other campus
partners to manage the outreach and follow-up for students of concern within a timely manner.

● Serve as a department liaison to parents and students by mediating disputes and conflicts pertaining
to student development as well as department and university policies.

● Manage and monitor the overall administrative operations of their area, including finances and
budgets, opening and closing processes, health and safety inspections, damage accountability and
billing processes, and occupancy and assignment processes.

● Build relationship with Facilities and Campus Services, Housing, and Operations to ensure that the
physical environment of their area is maintained at optimal levels.

● Assist other Residence Life staff in developing and coordinating fall and mid-year training, RA and
GHD staff selections, staff recognition initiatives, and freshmen and upper-class programs.

● Serve as one of the advisers for the Resident Student Association, the National Residence Hall
Honorary and/or the South Forest Area Council. Some Coordinators may also work in close
partnership with the Faculty Fellows program.

● In conjunction with other members of the central office, serves as an instructor for the Resident
Advising course during the fall semester.

● Select, train, provide leadership, supervision, and development for summer school staff with the
direction of the Assistant Director of Residence Life.

● Work on departmental committees and projects assigned by the Director of Residence Life and
Assistant Director of Residence Life.

● Fulfills central office duty on a rotating basis as assigned during the calendar year.

● Supervises three to five Graduate Hall Directors.

● Directly manages and monitors building/area, staff development, and programming budgets.

Job Requirements

Required Knowledge, Skills, Abilities:
● A successful staff member has a commitment to student learning and development, passion for
creating inclusive student communities, strong critical thinking and problem solving skills. A
demonstrated track-record of initiative, collaboration, and the ability to bring innovation to improve
workflow, internal processes, and projects within the office and with other departments on campus.
Strong interpersonal skills, with the ability to communicate effectively with a variety of diverse
constituents, both verbally and in writing.

Minimum Education/Experience:
● Master's degree with concentration in College Student Personnel, Higher Education Administration,
or related field, and one to two year(s) full-time experience in supervision and Residence Life and
Housing, or related Student Affairs, and/or business field.

Preferred Education, Knowledge, Skills, Abilities:
● Two to four years full-time experience in Residence Life and Housing, Assignments, or related field,
or an equivalent combination of education and experience.
● One to two years of experience supervising paraprofessional staff and graduate staff.
● Crisis and case management experience (proficiency in Maxient).
● Ability to develop and interpret policy and procedures established within the Office of ResidenceLife and Housing.
● Proficiency in MS Office Suite and other software packages.

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