Residence Life Coordinator

Texas Tech University  |  Lubbock, TX

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Residence Life Coordinator

Onsite Event Position ID: 2276
Job Type: Housing/Residence Life
Location: Lubbock, TX
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: 30,000 & Over Students
Employer ID: 21724
Application Deadline: 11/08/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$35,000 - $35,000
Additional Compensation:
The Residence Life Coordinator position is a 12-month appointment with an annual salary of $35,000 with an opportunity for merit-based increase. The state of Texas has no state income tax. Staff members accumulate both annual leave and sick leave in addition to University Holidays. The Residence Life Coordinator is considered professional University personnel and is expected to work during student vacation periods unless personal accrued leave is approved, or an official university holiday has been designated. Additional benefits include participation in the Teacher’s Retirement System of Texas, medical and dental insurance programs, optional insurance coverage (term life & dependent term life, accidental death & dismemberment, short-term and long-term disability, etc.) and participation in the state agency longevity program. Health coverage starts the first day of the month after your 60th day of employment. An Employee Tuition Assistance Program is available to Residence Life Coordinators upon approval from their supervisor. Enrollment in a degree program must be earned to utilize this program. Professional Development Funds are also available. A fully furnished one to two-bedroom apartment within the assigned residence hall complex is provided at no expense including utilities, small kitchen unit, internet access, and basic cable television. A meal plan is provided to Residence Life Coordinators while the dining halls are in service, reserved parking is available upon the individual purchase of a campus parking permit. University Student Housing has a Professional Staff Occupant Policy which allows one additional occupant to reside in the provided apartment pending a background check and approval process (the exception being dependent children). University Student Housing has a Professional Staff Pet Policy which would allow one pet of the following nature: one indoor cat or one indoor dog (no more than 40lbs) or one fish tank (up to 25 gallons). An application process and pet deposit are required prior to obtaining the pet.
Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Housing Pets:
Cats, Dogs, Small pets in aquariums/cages
Benefits
Salary Range:
$35,000 - $35,000
Additional Compensation:
The Residence Life Coordinator position is a 12-month appointment with an annual salary of $35,000 with an opportunity for merit-based increase. The state of Texas has no state income tax. Staff members accumulate both annual leave and sick leave in addition to University Holidays. The Residence Life Coordinator is considered professional University personnel and is expected to work during student vacation periods unless personal accrued leave is approved, or an official university holiday has been designated. Additional benefits include participation in the Teacher’s Retirement System of Texas, medical and dental insurance programs, optional insurance coverage (term life & dependent term life, accidental death & dismemberment, short-term and long-term disability, etc.) and participation in the state agency longevity program. Health coverage starts the first day of the month after your 60th day of employment. An Employee Tuition Assistance Program is available to Residence Life Coordinators upon approval from their supervisor. Enrollment in a degree program must be earned to utilize this program. Professional Development Funds are also available. A fully furnished one to two-bedroom apartment within the assigned residence hall complex is provided at no expense including utilities, small kitchen unit, internet access, and basic cable television. A meal plan is provided to Residence Life Coordinators while the dining halls are in service, reserved parking is available upon the individual purchase of a campus parking permit. University Student Housing has a Professional Staff Occupant Policy which allows one additional occupant to reside in the provided apartment pending a background check and approval process (the exception being dependent children). University Student Housing has a Professional Staff Pet Policy which would allow one pet of the following nature: one indoor cat or one indoor dog (no more than 40lbs) or one fish tank (up to 25 gallons). An application process and pet deposit are required prior to obtaining the pet.
Housing for Position:
Live-in/on
Domestic Partners Allowed:
Yes
Qualifications
Education:
Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education, Other
Experience:

Qualifications
Education:
Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education, Other
Experience:

Position Description

Residence Life Philosophy

University Student Housing at Texas Tech University is an innovative department committed to serving residents through customer service and the creation of environments that support the intellectual and emotional growth of our students. We collaborate with students, faculty and staff to foster a seamless learning experience that promotes Civility, Achievement, Engagement, Character and Independence to develop responsible, caring, and confident life-long learners and citizens.

Position Overview

The Residence Life Coordinator has primary responsibilities in supervision/advising, administration, on-call crisis response, and summer operations. The Residence Life Coordinator – In-Hall is responsible for building management which includes the management and direct oversight of a residential complex within University Student Housing. The Residence Life Coordinator is a member of the Residence Life Professional Staff and is supervised by an Assistant Director in Residence Life. Within University Student Housing, all positions are considered a part of the larger team. In the event of a vacancy, staff may be asked to fulfill a role or have other job duties added to their position to meet the needs of the students and the department. Every effort will be made to recruit and fill positions as quickly as possible to allow staff to return to the duties for which they originally were hired.

Essential Job Functions

Supervision/Advising

  • Supervise 1 Full-Time Senior Business Assistant, 1-2 Graduate Hall Coordinators, 6-23 Community Advisors and up to 12 Student Assistants
  • Participate in the recruitment, selection training and development of professional and paraprofessional staff
  • Complete formal and informal evaluations of assigned staff each academic semester
  • Provide indirect supervision and advising to departmental staff, complex councils, and student organizations

Administration

  • Manage implementation of the Residential Curriculum within assigned complex, including guidance of staff, oversight of proposals, evaluations, and funding
  • Administer budget responsibilities for complex
  • Monitor, maintain, and/or approve payroll
  • Manage student of concern and incident reporting via Maxient system
  • Support, provide guidance for, and implement the Disney Customer Service model (SERVE TECH & SERVE USH)
  • Collaborate with internal and external stakeholders regarding Learning Communities, Programming, and other complex initiatives and needs
  • Support departmental initiatives within Residence Life including but not limited to In-Hall, Academic Initiatives, Recruitment &Training, Social Justice Education, Student Intervention, Student Leadership, and Summer Conferences
  • Serve on departmental committee(s) as assigned
  • Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations

On-Call/Crisis Response

  • During assigned on-call shifts, be accessible by the department provided cell phone 24-hours per day (may include holiday breaks)
  • Be available on a call-to-duty status whenever residence halls are in operation and assist Residence Life staff with residence hall and campus emergencies
  • Work with stakeholders, including the Texas Tech Police Department, Crisis Hotline, and Student Counseling Center, to respond to student concerns or incidents within the residence halls
  • Ensure accurate reporting and provide follow-up as necessary with student and parent concerns.

Summer Operations

  • Serve as a Residence Life Coordinator for Summer Camp/Conference Operations and/or Summer School
  • Collaborate with internal and external stakeholders regarding summer needs
  • Maintain up-to-date information in applicable Summer Databases to ensure accuracy for planning, billing, etc.

Building Management

  • Promote community development via building walkthroughs, programming and visibility within the hall to foster student ownership and care of residential facilities
  • Oversee 24-Hour Desk Operations with the assigned residence hall complex
  • Implement required emergency drills (Fire Drills, Severe Weather Drills etc.) and complete any required paperwork or follow-up
  • Partner with building stakeholders (i.e. facilities, housekeeping, hospitality) regarding management of assigned facilities

Global Competencies

Quality of Customer Service/Relationship with Others/Communication (Oral and Written)

  • Respectful, cooperative, and effective in getting along with a diverse group of employees and customers. Expresses ideas/information in a complete, clear, concise, organized, and timely manner. Actively listens to others and is open to suggestions.

Compliance/Staff Development

  • Complies with all university and departmental rules, laws, policies and procedures; attends all required training or certification programs with the specified time frames.
  • Planning and Organizing Work/Quality of Work/Initiative/Adaptability
  • Effective and efficient utilization of time and resources. Anticipates and responds to the needs of the department.

Dependability/Accountability

  • Degree to which the employee can be relied upon and complete tasks in a timely manner.

Supervisory Factors

  • Leadership Ability and Coaching
  • · The ability to organize and influence a diverse group of people to achieve a common goal, communicate clear expectations, provide feedback, recognize effort and celebrate success.

Decision Making

  • Effectiveness in making sound decisions and taking appropriate actions.

Conflict Resolution

  • Identify conflict and utilize appropriate listening and communication skills to help resolve workplace disputes.

Management of Fiscal Responsibilities

  • Effectively demonstrates a commitment to stewardship and appropriate use of resources.

 

Equal Employment Opportunity Policy and Affirmative Action (TTU OP 40.01)

TTU does not tolerate discrimination or harassment of any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, status as a protected veteran, or any other legally protected category, class, or characteristic. While sexual orientation and gender identity are not explicitly protected categories under state or federal law, it is the university’s policy not to discriminate in employment, admission, or use of programs, activities, facilities, or services on these bases. (the remaining text of the OP can be found at http://www.depts.ttu.edu/opmanual/OP40.01.pdf)


Job Requirements

Requirements

Due to the on-call nature of this position, the following physical requirements are expected of a successful candidate. Reasonable accommodations may be made as necessary: Ability to drive and operate a university vehicle, ability to Push/Pull, Lift and/or carry 5-25 pounds; Work with office equipment regularly; Hearing; Speech; Vision (including depth and spatial perception); Work indoors away from natural light for six or more hours at a time; etc.

Qualifications

A Master’s degree in Student Personnel, Higher Education Administration or related fields plus 1-3 years post-Master’s, full-time residence hall management experience is strongly preferred. A Bachelor’s degree in a related field plus one-year related experience; OR a combination of related education and/or experience to equal five years. The Residence Life Coordinator is considered a security sensitive position. If offered the position, candidates will be required to complete a criminal background check, drug test, and submit official transcripts to verify education.

Application Information

Please send your resume and cover letter to Audrey Davis, Manager of Recruitment and Staff Orientation at audrey.davis@ttu.edu.

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