This posting is for the 2018-2019 academic year
Housing & Food Services (HFS) provides on-campus housing to over 8,000 residents and operates more than 40 dining and café locations that serve the entire campus community. In order to successfully accomplish this, we employ over 1,200 student, classified and professional staff members who work throughout HFS, providing residential and dining services to the campus, as well as additional services such as the Husky Card (the campus ID card), conferences and catering. We seek continuous improvements to our services and are nearing completion of the 12-year Housing Master Plan, resulting in the development of new housing, dining and learning spaces that have transformed the residential experience for students. HFS staff members work in support of the central themes of the University regarding academic pursuit and intellectual growth. We work to develop strong and inclusive communities that support student success and a quality Husky Experience for all residents.
As reflected in our mission statement—working together to enhance student life—teamwork, collaboration and service to our students and customers are at the heart of our business.
The Resident Director assumes a major leadership role in fostering a sense of community within the residential facilities through the use of student development theory and building operations management. The Resident Director has overall responsibility for developing and administering a comprehensive residential life program that achieves the goals of Housing & Food Services and Residential Life. The Resident Director should demonstrate an understanding of issues impacting diverse populations and support the development of inclusive communities.
A successful candidate will demonstrate professionalism, solid problem solving and administrative skills, effective methods for managing and coaching large and diverse populations of college students, and an eagerness to support and assist in the leadership of delivering the mission, goals, values and culture of Residential Life, Housing & Food Services, and the University of Washington.
Key Responsibilities include:
Supervision of Staff:
Supervise the Resident Adviser/Community Assistant staff, ensuring consistency and support of Departmental standards and expectations
Participate in student staff recruitment efforts, including screening and interviewing
Contribute to Resident Director and Resident Adviser training through presenting, advising, coordinating and assisting as necessary
Advising Student Groups:
Support student leadership development by advising a hall council or other student groups
Promote collaboration between Hall Council leaders, Residence Education Programmers, the Residential Community Programming Board, and Resident Adviser staff
Participate in student leadership trainings, roundtable discussions and assessments
Building Operations Management:
Consult and work in collaboration with custodial, facilities maintenance, desk services and dining services to assess and address building, community, and individual student needs
Maintain clear and accurate records of building charts, forms, and other necessary records
Manage student conduct caseload efficiently and effectively; maintain records with high attention to detail
Facilitate educationally purposeful conduct meetings with students emphasizing personal responsibility and an understanding of how one’s behavior impacts self and others
Utilize educational sanctioning in accordance with established Residential Life Conduct Process philosophy and guidelines
Understand and implement departmental/university emergency/crisis response protocols
Appropriately collaborate and consult with other Student Life professionals regarding students needing additional support/resources
Support and assist in the leadership of delivering the mission, goals, values and culture of Residential Life, Housing & Food Services, and the University of Washington
Provide leadership within the Residential Life team and facilitate productive interactions with all staff
Role model an understanding of, and respect for, existing policies and procedures
Think critically about and take initiative to improve and/or develop systems, processes and projects
Role model proficient use of resources; generously share professional experiences, resources, protocols and ideas
Manage stress, conflict and frustration constructively; demonstrate a positive attitude
Serve as a member of Residential Life Team committees; seek opportunities to develop new and/or enhance current programs/activities
Create a framework for ethical decision making in overall work
When applying online through the UW Hires page, use Requisition Number 151887