Resident Director

Northwestern University  |  Evanston, IL

Login to Apply

Job Overview

Posted December 04, 2018 Full-Time

Job Details

Position Title:

Resident Director

Onsite Event Position ID: 1822
Job Type: Housing/Residence Life
Location: Evanston, IL
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 11,000 Students
Employer ID: 28394
Application Deadline: 04/30/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation


Housing for Position:
Domestic Partners Allowed:
Housing Pets:
Cats, Dogs, Birds, Small pets in aquariums/cages
Housing for Position:
Domestic Partners Allowed:
Masters Preferred, Bachelors Required
Major Preference:
No Preference
2-4 Years

Masters Preferred, Bachelors Required
Major Preference:
No Preference
2-4 Years

Job Requirements

Supervision and Advising

  • Directly supervise and facilitate the recruitment, training, and development of 9-22 Resident Assistant or Graduate Housing Assistants
  • Actively engage in the student staff recruitment and selection process: encouraging candidates to apply, reviewing and scoring applications, participating in interviews, selecting top candidates, placing hires onto teams 
  • Participate in student staff training by identifying training needs, developing and presenting training sessions, coordinating logistics, ensuring staff engagement in training, and presenting ongoing training during staff meetings
  • Provide developmental, active, and supportive supervision to RA or GHA staff by developing the team, assessing individual needs, holding bi-weekly 1-1 meetings and weekly staff meetings, providing ongoing feedback, holding staff accountable, completing formal evaluations quarterly, developing growth plans with staff, and assisting staff in meeting their goals
  • Recruit, train, advise, and participate in the advising and development of residential student leaders
  • Provide developmental, active, and supportive advising to student leaders serving on one or more of the following: Programming Boards, Residential College Executive Boards, Residence Hall Association, and/or National Residence Hall Honorary.
    • Meet with the President and Treasurer bi-weekly, attending general assembly and executive board meetings, assisting the executive board in developing programming goals and spending plans, assisting with student advocacy, monitoring financial transactions, and assisting leaders in their personal development   

Community Development

  • Develop an inclusive neighborhood community in a select area of campus consisting of one or more halls housing between 400-800 students
  • Implement the departmental community development model, work with student staff to assess student needs, coordinate programming to address these needs, set the tone for community standards that lead a positive and inclusive community, advocate for student needs    
  • Develop academically supportive communities alongside the Office of Residential Academic Initiatives and through involvement with Faculty-in-Residence and/or Residential College staff  
  • Meet regularly with Faculty-in-Residence and Residential College staff to co-program, share management of the facility, and address student needs. Utilize programming arranged through the Office of Residential Academic Initiatives to help further student learning and academic success. 
  • Develop meaningful relationships with students by providing opportunities for growth and development and by serving as an active presence in the community
  • Live in a campus apartment, regularly attend events hosted in the area, complete bi-weekly walkthroughs of buildings, spend time conversing with residents in lounge areas
  • Connect students to campus resources and provide support for those who need additional assistance
  • Develop a strong understanding of campus and community resources, utilize listening skills to determine student needs, provide appropriate referrals to resources
  • Participate in on-call rotation, serving 2,000-4,000 residential students, and perform student support responsibilities 24/7/365
  • Hold a duty phone for half or all of campus approximately one week per month, responding to campus concerns per protocol with the ability to return to campus within 15 minutes, and providing follow up for ongoing student concerns    


  • Coordinate overall administrative management of a residential area that may include, but is not limited to: occupancy, facilities, key card access, opening/closing, and budget
  • Respond to general inquiries from a variety of stakeholders, coordinate move-in and move-out processes (in conjunction with Administrative Services), complete facility walkthroughs, submit work orders and facility improvement requests, provide reports on building condition or activities as needed, completing purchasing as needed, reconcile purchases  
  • Serve on departmental committees
  • Actively take leadership roles for centralized departmental processes by serving on committees that include topics such as student staff training and selection, professional staff training, student leadership, social justice education, and community standards
  • Utilize technology including, but not limited to: Maxient, When to Work, Microsoft Office, SchoolDude, RMS Mercury, and Persona
  • Become familiar with NU protocols that include competent use of software related to student conduct and wellness, maintenance concerns, occupancy management, access control, and general office work

Student Conduct

  • Serve as a student conduct administrator and adjudicate violations of Residence Hall and University policies and procedures
  • Meet with students whose names appear on incident report forms and make decisions regarding each student’s involvement in the situation, determine appropriate outcomes based on campus standards
  • Ensure follow through on student conduct related sanctions
  • Follow up with students to complete the conduct process

Summer Assignments 

  • Assist with planning and preparation for professional staff and/or student staff training
  • Take an active role in coordinating presenters, developing training content, planning logistics, updating manuals, assisting with the onboarding of new staff, and completing all other aspects of training
  • Coordinate conference operations alongside the Administrative Services team
  • Serve as a representative of Residential Services in the administration of the summer conference program, coordinating check-ins and check-outs, managing issues that arise, and interacting with conference guests and leaders
  • Serve on Residential Life committees and in a duty rotation
  • Actively participate in the completion of centralized office functions performed by committees and provide work day and scheduled on-call coverage to residents and conference guests residing in campus housing

Additional Duties

  • Other duties as assigned
Log in to Apply
View all jobs for Northwestern University View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.