Resident Director

Creighton University  |  Omaha, NE

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Resident Director

Onsite Event Position ID: 1845
Job Type: Housing/Residence Life
Location: Omaha, NE
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 5,000 Students
Employer ID: 859
Application Deadline: 03/10/2019

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Salary Range:
$42,000 - $47,000
Additional Compensation:
Note: Starting salary is dependent on 10 vs. 12 month appointment. Fully Furnished Apartment with air conditioning, washer/dryer, and full kitchen. Parking space near apartment. Laptop & iPad Provided. Professional Development Funds Available. Free university gym membership. Full university benefits package, including matching 401K, dental and health insurance, etc.
Housing for Position:
Live-in/on
Benefits
Salary Range:
$42,000 - $47,000
Additional Compensation:
Note: Starting salary is dependent on 10 vs. 12 month appointment. Fully Furnished Apartment with air conditioning, washer/dryer, and full kitchen. Parking space near apartment. Laptop & iPad Provided. Professional Development Funds Available. Free university gym membership. Full university benefits package, including matching 401K, dental and health insurance, etc.
Housing for Position:
Live-in/on
Qualifications
Education:
Masters Preferred, Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
0-1 Year

Qualifications
Education:
Masters Preferred, Masters Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs
Experience:
0-1 Year

Position Description

About Creighton University and the Department of Residential Life

Creighton University, located in Omaha, Nebraska, is a Division I institution with approximately 9,000 students.  We offer a top-ranked education in the Catholic, Jesuit tradition for people who wish to make a meaningful contribution to the world and greater human experience after graduation. We strive to be a place where students, faculty, and staff thrive in a supportive community committed to our values and traditions.

Within the Department of Residential Life, we strive to be a welcoming community for all residents and guests and encourage students to engage in meaningful dialog to expand their values and world-view. Creighton University offers a class-year housing system designed to provide an exceptional opportunity for students to build community with one another and become integrated into the greater university community. Each phase of living on campus at Creighton invites students to ask intentional questions about themselves and their identities, their relationship to others, and how they can become leaders in a global society.  The Residential Student Competencies define the learning, growth, and development expected of residential students during their time living on campus.

The Department of Residential Life consists of 7 Resident Directors (RD’s), 1 Assistant Director (AD), and 1 Director.  We also work with 7 Hall Chaplains, 3 Academic Success Peer Mentors, 4 Campus Health Aids, 7 Assistant Resident Directors (ARDs), 2 Apartment Coordinators, and 60 Resident Advisor’s (RA’s).   Our work with student development is done in collaboration with our Housing & Auxiliary Services Department, Division of Student Life staff, and various other campus partners at Creighton University.  

General Description

Resident Directors at Creighton are professionals who work 10 or 12-month positions and live within the residence halls. They typically supervise 4-16 Resident Advisors and one Assistant Resident Director, as well as have responsibilities related to the reception desk, residence hall councils, and other duties within the Department of Residential Life. Guided by our division pillars, our goal is to be a resource for residents, a central member of our community, and serve to educate those within the community to become citizens of the world.

The RD is responsible for hall-level leadership to create a welcoming and inclusive environment that supports academic and personal pursuits for all students.  This includes, but is not limited to, supervising and developing student staff, developing residential communities with a focus towards social justice and personal growth, inform residents about pertinent community news or announcements, and maintain a safe and respectful living environment for students to engage in their academic and co-curricular pursuits.  Other primary functions include mediating roommate conflicts, adjudicating possible policy violations, providing administrative oversight for the successful provisions of all reception desk functions and facilities, and other functions of a traditional living and learning environment.  Additionally, the RD’s work together to provide leadership and direction for hall and divisional programs, various committees, Residence Hall Councils, and training and selection. 

Specific Responsibilities

Student & Community Development

  • Respect and promote the diversity of students and experiences within our community.
  • Promote community & personal development in the context of a Catholic, Jesuit liberal arts institution.
  • Support, advise, and encourage program development through the RA and floor community members.
  • Advise the Residence Hall Council (RHC) general assembly, and co-advise the RHC Executive Board to build community and receive student input for hall programming and concerns.
  • Coordinate efforts with an Omaha-area Community Partner in conjunction with the RHC’s Service, Faith, and Justice Executive, including providing reflection opportunities and encouraging participation.
  • Oversee development and distribution of communications and promotions of hall business and activities through digital signage, social media, newsletters, or other outlets.
  • Maintain a safe and respectful living environment through addressing individual and group concerns, including adjudicating student behavior meetings.
  • Partner with campus ministry (Chaplains), Academic Success Peer Mentors (first year areas), and other staff support to foster the academic, social, and spiritual development of our resident population.
  • Serve as a professional role model for the Creighton community.
  • If assigned a Living-Learning Community, follow through on all expectations provided by the department or campus partners.

Staff Supervision & Training

  • Supervise an Assistant Resident Director, Lead RA (first year communities), Apartment Coordinators (junior/senior communities), and RA staff.   
  • Continually develop staff through efficient staff meetings, regular one-on-one meetings, in-services, and other training and development opportunities.
  • Through collaborations with the ARD who directly supervises 24-hr Desk Operations for the building, ensure the following aspects are met in your community:
    • Ensure proper Desk Receptionist (DR) supervision including training, records for payroll, monthly meetings, and ongoing development of the DR staff for the hall.
    • Ensure Desk Receptionists enforce departmental and university policies and procedures as they relate the reception desk, hall access/security, cleanliness, and general professionalism at the desk.
    • Hold monthly Desk Receptionist meetings, providing training and other updates as needed.
    • Support ARD with other administration and facility items as needed.
    • Work with the department to plan and implement training sessions in fall, winter, and other designated times.
    • Maintain proper and up to date records on staff performance, as well as assessments and evaluations required by the department and division.

Diversity & Inclusion

  • Strive to create an environment of inclusion, making our communities a space where residents can openly express themselves and have civil discourse or discussions promoting in-depth thinking, empathy, and appreciation of differences.
  • Plan well-rounded social, cultural, and educational opportunities for residents to engage in dialog around a variety of identities and social issues.
  • Promote an understanding and appreciation of all residents, with special attention to personal history, race, religious affiliation, socioeconomic status, sexual orientation, gender, age, physical or mental abilities, veteran status, and other identities surrounding diversity and inclusion.
  • Encourage discussion and participation in current events within the bounds of courtesy, sensitivity, confidentiality, and respect both in and out of the classroom setting.
  • In both informal and formal settings, the RD will role model appropriate conversations and language with their staff and residents around current events or challenging issues in our society.
  • Create intentional collaborative programming with campus and community partners, which includes (but is not limited to) the Creighton Intercultural Center, the Office of Equity and Inclusion, Campus Ministry, the Office of Community Standards and Wellbeing, and the Student Leadership and Involvement Center.

Student Care & Crisis Response

  • Respond to the personal needs and concerns of residents and their families in an effort to show care and compassion for the human experience.
  • Perform on-call duty on a shared, rotating basis with the other RDs 24x7x365 (including holidays and breaks) for the Creighton University campus.
  • As the Resident Director on Duty (RDOD), serve as the first-responder for the Division of Student Life in the residence halls, dining halls, and university grounds when needed.
  • Meet with students of concern in a timely way and make referrals to campus partners and resources as needed.

Administration & Facility Operations

  • Maintains regular office hours between 8:00am-4:30pm to be available for students and other constituents.
  • Oversee and maintain facility maintenance reports and key/card access inventory.
  • Develop and maintain accurate hall budgets for programming and Residence Hall Councils.
  • Maintain accurate records in the StarRez Portal for room assignments, inventory, check-ins/check-outs, occupancy, emergency information. and other relevant operational information for the community.
  • Conduct weekly inspections of the building’s physical environment, as well as conduct regular health and safety inspections as required by the department.
  • Communicate regularly with the housing facilities staff to update and address facility issues.

Departmental & University Responsibilities

  • Act as a positive representative for the department, division, and greater university.
  • Provide oversight and completion of assessment activities in regard to student learning through programs, activities, and events.
  • Participate in department or university committees aimed at encouraging student growth, community development, campus improvement, and retention efforts.
  • Provide assistance and preparation for summer conferences.
  • Complete other duties as assigned by the central leadership team of the Department of Residential Life, including collateral assignments.

Job Requirements

  • Master’s degree in student affairs, higher education administration or counseling, or related field.
  • Understanding and appreciation of the values and traditions of a Catholic, Jesuit university, and the ability to develop students through the guidance of the mission and values of the institution.
  • Demonstrated knowledge, appreciation for, and engagement in topics of equity, diversity, and inclusion.
  • Understanding and demonstrated application of student development theory.
  • Must be organized and able to communicate timely and effectively through written and verbal communication skills.
  • Experience working on a college campus in residence life setting is strongly preferred.
  • Previous experience supervising student staff is preferred.

Application Information

Thank you for taking an interest in Creighton University! We are excited at the prospect of meeting new colleagues, and welcome all inquiries and applications for the Resident Director position. Located in the heart of Omaha, this university offers a variety of professional and personal opportunities for young professionals looking to expand their knowledge and experiences. Please email michael.lorenz@creighton.edu directly with your cover letter and resume, and you will receive a response within 3 business days. If you have any questions, please do not hesitate to reach out. Take care and good luck in this process! -Mike

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