Residential Learning Coordinators

East Stroudsburg University of Pennsylvania  |  East Stroudsburg, PA

Login to Apply

Job Overview

Posted one week ago Full-Time

Job Details

Position Title:

Residential Learning Coordinators

Job Type: Student Affairs Administration
Location: East Stroudsburg, PA
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: < 8,000 Students
Employer ID: 31010


Housing for Position:
None provided
Housing for Position:
None provided
Masters Required
Major Preference:
Higher Education, Student Affairs
2-4 Years

Masters Required
Major Preference:
Higher Education, Student Affairs
2-4 Years

Position Description

Residential Learning Coordinators

East Stroudsburg University, one of Pennsylvania’s 14 state institutions of higher education, is a comprehensive university located in Northeastern Pennsylvania. As an innovative and entrepreneurial university-educationally, socially, organizationally, and culturally-with an emphasis on quality and collaboration in everything we provide, East Stroudsburg strives to model for the immediate and surrounding community a commitment to learning and service. Residential and Dining Services at East Stroudsburg University invites candidates for Two Residential Learning Coordinator positions. These are 9 month permanent positions.

Job Summary:


  • Coordinate weekly staff meetings to provide relevant information and clear communication
  • Conduct weekly or bi-weekly individual meetings with staff members
  • Provide formal/informal evaluation and feedback regarding performance and expectations
  • Monitor and maintain in-hall duty rotation systems
  • Oversee and review staff performance within the community engagement model
  • Facilitate staff development, professional development and on-going training for the staff
  • Oversee management of programming and staff development budgets
  • Actively participate in the selection and training of student staff members

Community Development

  • Monitor and assist student staff with implementing the Community Engagement Model
  • Support the programming and policy making efforts of Residential and Dining Services to create a positive living environment and facilitate the development of students
  • Incorporate the mission, vision and values of Residential and Dining Services into our hall communities
  • Create and maintain a student development focused environment
  • Support the academic mission of the institution
  • Assess and evaluate program outcomes
  • Attend programs and events and maintain visibility in the hall/community
  • Advise the local Community Board, including advising the board’s executive team and general assembly.
  • Attend all Community Board general meetings


  • Serve on various committees or initiatives as assigned or approved by supervisor. Committees and initiatives may include Recruitment and Selection, Training and Development, any of our semester service initiatives, teaching RA Class sessions, Residence Hall Association, Moses Society or NRHH Advising
  • Attend Residence Life staff training, as well as related professional development opportunities within Residential and Dining Services and Student Affairs
  • Attend and participate in weekly Residence Life meetings
  • Meet individually with the Assistant Director for Residential and Dining Services or your assigned immediate supervisor
  • Coordinate hall openings and closings
  • Conduct weekly occupancy audits, facilitate room changes and support other administrative requests from Central Office as necessary

Facilities and Environment Management

  • Participate in scheduled fire drills in the residence hall once a semester
  • Maintain open communication with hall support staff (Housekeeping, Facilities, etc.)
  • Coordinate pre-break room checks and oversee all health and safety inspections
  • Assist in emergency situations as needed

Crisis Management and Campus Support

  • Provide leadership during crises in the residence hall and in the greater campus community
  • Participate in a rotating weekly on-call system providing emergency assistance to staff and residents
  • Provide duty coverage during one university break
  • Become familiar with and follow institutional and departmental guidelines regarding emergencies
  • Assist agencies such as ESU Police Department, Stroud Fire Department, and other campus and city
  • entities in the case of an emergency
  • Provide student staff with thorough emergency response training

Staff Training and Development

  • With direction from the Assistant Director for Residence Life, develop and implement annual training and development experiences for the Residence Life staff team
  • Participate in the construction and facilitation of the Resident Advisor class, a component of the annual recruitment and selection process Residence Life.

Organizational Recruitment and Selection

  • With direction from the Assistant Director for Residence Life, plan, lead and evaluate all recruitment efforts for Residence Life at both the student staff, graduate and professional levels.
  • Work closely with Human Resources, Graduate Studies, and other campus entities to appropriately attract, employ and manage talent for the organization

Student Engagement and Leadership

  • Support, in alignment with a curriculum geared toward organizational engagement as a division, a leadership platform that focuses on personal and communal involvement within the residence halls
  • Participate in the development of the four student organizations housed within Residential Services. These organizations are the Residence Hall Association, Moses Society (Resident Advisor Honorary), Student Staff Council and the National Residence Hall Honorary
  • Invest in the growth of the Community Board model for all residence halls, challenging Residence Life staff to create opportunities for residents to lead where they live

Assessment and Evaluation

  • With direction from the Assistant Director for Residence Life, construct, implement and guide annual curricular and programmatic assessment and evaluation measures for Residence Life
  • Contribute to the annual development of organizational strategic planning, goal setting, program evaluation and implementation and policy review

Student Behavior and Accountability

  • Clearly communicate, interpret and enforce department and university policies to staff and students
  • Ensure staff members are appropriately confronting and documenting behavioral issues and concerns
  • Review all incident and police reports and communicate with Student Conduct and the Dean of Students when necessary
  • Adjudicate student conduct cases, track sanction completion, refer cases as needed, and coordinate and consult with supervisor regarding high level conduct cases or ongoing situation of concern
  • Provide programs and other proactive educational interventions to minimize behavioral issues Student Relationships
  • Make effort to get to know residents and maintain a high level of visibility
  • Serve as a resource or referral for information concerning university life
  • Promote student involvement in residence hall activities, hall governance, and general co-curricular campus life
  • Provide support or referral for residents with academic, personal, or career concerns.
  • Demonstrate an ethic of care for students with specific academic or personal accommodations
  • Serve as primary liaison to your residents’ parents

Ethical Standards

  • Act as a positive role model at all times (on and off campus)
  • Maintain a professional attitude and manner while employed by the university
  • Monitor and maintain a professional online presence (i.e. Facebook, Twitter, etc.)
  • Know and abide by local, state, federal laws
  • Maintain confidential for sensitive and FERPA protected information

Professional Development & Presentations

  • Facilitate periodic professional development sessions for departmental and campus community members
  • Engage with regional and national professional development agencies to enhance learning and development
  • Attend monthly professional development experiences that support the goals of the division as a representative of Campus Life and Inclusive Excellence Summer Responsibilities
  • If area is moved to Residential and Dining Services, serve as a Summer School or Summer Conference Residential Learning Coordinator
  • Work in the central office providing support and guidance to prospective and in-coming students
  • Serve on-call as a part of a summer duty rotation

Required Qualifications:

  1. Master's degree in College Student Personnel/Student Affairs or equivalent educational program that demonstrates support for students within the college environment.
  2. Three years of progressive Residence Life or related higher education experience in each of the job responsibilities categories shared within this posting.

Must possess: 

  • experience in the development of individual and group educational interventions;  
  • experience with student conduct and crisis intervention; 
  • knowledge of computer systems such as Microsoft Office and student tracking databases (TheHousingDirector, Guardian, Maxient, Banner, StarFish);
  • effective verbal and written communication skills;
  • ability to lead during change; 
  • create collaborative and collegial working relationships; 
  • ability to function effectively in a high-energy work environment with constant demands from a variety of sources. 
  • interest and ability to work in a multicultural/multi ethnic environment. 

​Preferred Qualifications:
Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified. 

Work Hours: Monday through Friday, 8AM through 4:30PM and business needs demand.

Annual Salary: $36, 900.000. Final selection will be based upon a successful interview and background check. All candidates must furnish proof of eligibility to work in the U.S. at the time of employment. Reimbursement for interview and relocation expenses are not available for this position.

Advertisement Period: 06/23/2020 through 07/07/2020

Application Link:

The University encourages applications from members of historically under-represented groups, including women, veterans, and persons with disabilities, and is an AA/EEO employer.

Application Information

Apply online

Log in to Apply
View all jobs for East Stroudsburg University of Pennsylvania View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.

  • Like our sponsoring organizations, ACUHO-I and NASPA, TPE shares the heartbreak and outrage felt by our student affairs colleagues as we all mourn the deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and countless other Black people killed because of racism and hate. We acknowledge that these tragedies reflect long-standing racial injustice within our nation. We also recognize that our Black colleagues are exhausted and scared, and need space to grieve. Finally, we know that privilege and oppression exist everywhere - in our communities, on our campuses, and amongst our profession.

    Read More…

    Read More »

  • Like many of you will probably soon be doing, I recently started a new position in the heart of the COVID-19 pandemic. While I was so excited to start working in a new office and to continue my work in higher education, I was faced with a lot of anxiety and uncertainty of what this new experience would be like knowing that many colleges and universities across the country are functioning “off the grid” and almost completely remotely. In my first two weeks, I have learned so much and wanted to share some personal suggestions and advice as you prepare for a unique start to your professional careers in Student Affairs!

    Read More »

  • The job search today looks drastically different from a year ago. Actually, the job search looks drastically different from 2 months ago! Check out this presentation on Job Searching during a Global Pandemic.

    Read More »

  • ​Job seekers today, especially our graduating grad students, are searching in an unprecedented time. Higher Education institutions and student affairs divisions are reimagining how to continue to serve students and staff-up appropriately during both a global pandemic and time of financial uncertainty. With so many hiring freezes, the availability of open positions is far less than what any of us could have anticipated a few months ago. Justin Reynolds, Director of Research Initiatives at ACUHO-I (and former senior economics research analysts) reflects on his job search during the last economic recession offering wisdom, practical advice, and encouragement to current job seekers.

    Read More »