Student Unions & Activities Director

University of Minnesota-Twin Cities  |  Minneapolis, MN

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Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Student Unions & Activities Director

Job Type: Student Activities/Union Facilities
Location: Minneapolis, MN
Positions Available: 1
Institution Type: Public, 4-year
Institution Size: 30,000 & Over Students
Employer ID: 28424
Application Deadline: 10/10/2022


Housing for Position:
None provided
Housing for Position:
None provided
Masters Preferred, Bachelors Required
Major Preference:
Higher Education, Other

Masters Preferred, Bachelors Required
Major Preference:
Higher Education, Other

Position Description

The Director of the Student Unions & Activities is responsible for overall leadership, strategic vision and the management of a comprehensive union organization. Accountable for determining, securing, and allocating human, financial, operational and other resources for the department and facilities totaling 436,043 square feet, 65 staff in Professional & Administrative, Civil Service, AFSCME, Teamster, Grad Assistant classifications, and over 200 part-time student employees. Responsibilities include capital planning oversight for renovation and remodeling of facilities, developing risk management guidelines for registered student groups, problem solving of complex student issues relative to impact to the University, implementing student development and leadership opportunities, and consulting with General Counsel on legal issues.  Develop an organizational environment that values and promotes exceptional customer service, professional development, diversity and inclusiveness. Position reports to the Sr. Associate Vice President for Student Affairs and serves on the Office for Student Affairs Leadership Team.

Operational Oversight:

Direct and provide leadership for all Student Unions & Activities operations.
Provide operational and management oversight for areas of SUA to include Student Activities, Facilities & Operations, Marketing, Retail, Finance, Information Technology, and Administration.
Operations include reservations of event spaces, advising and registration of more than900 student groups, planning of campus-wide programs including Homecoming and Spring Jam, and convenient services.
Facilitate discussions with SUA leadership on developing departmental goals to create a welcoming environment and a culture of belonging, determine actions to address SUA Commitment to Diversity, Equity and Inclusion.
Foster constructive relationships with student organizations, especially with student groups located on the second floor of Coffman.
Provide short- and long-term strategic planning related to the development and implementation of work delivery methods and the development of programs, services and financial components of an operation which serves students, staff, faculty, and guests and supports the University’s goals and priorities as well as its mission of teaching, research and outreach.
Serve as advisor and ex-officio to the student member Board of Governors which serves as a student voice in the policies and operations of Student Unions & Activities.
Oversee the leased business and retail services (e.g., bookstore, food service and Campus Club) tenant/partner relationships within the union. Develop, implement, evaluate and streamline policies and procedures; prepare, review, and implement operating and capital improvement budgets.
Identify SUA operational needs and requirements. Strategically advance operations and initiatives. Identify and seek out new business and revenue generating opportunities.
Develop and implement building capital and maintenance plans, including remodeling and renovation initiatives, deferred and preventive maintenance plans.
Research new developments and practices in higher education, student unions, and auxiliaries through professional organizations (NASPA, NACAS, ACUI and the Big 10) and with the ability to recommend and adopt appropriate improvements for the University.
Represent the University and SUA at local, regional and national seminars, conferences and meetings.

Administrative Duties:

Supervise management staff. Develop sound operational efficiencies, processes and practices.
Foster staff leadership capacity around equity and diversity work aligning with OSA Strategic plan on diversity, equity and inclusion.
Serve as the SUA’s liaison to University departments, collegiate units, vendors, staff, faculty and the broader University community.
Provide support and advice for University departments and collegiate units regarding student groups, activities and current trends with student unions.
Build relationships with a diverse campus community; consult with offices of risk management, general counsel, real estate, police department and others as needed related to Union operations and student activities.
Prepare an annual budget and provide ongoing financial oversight of SUA revenues and expenditures. Develop financial reports and operating indices. Oversee the fees request process brought to the Student Services Fees Committee. 
Direct HR functions including payroll, staff orientation and training programs, and staff development.
Represents the department in resolving and establishing processes for complaints, disputes and grievances.
Promote SUA programs, facilities and initiatives using a cohesive marketing and brand message.
Support the University’s sustainability goals and initiatives.

Minimum salary at $95,000; commensurate with qualifications and experience.

Job Requirements


Bachelor’s degree and at least 10 years of experience.
Demonstrate leadership skills and successful experience in fiscal, personnel, facilities and operations, emergency crisis management, capital planning, risk management in a large complex facility. 
Prior supervisory experience, including the supervision of mid-management and senior management positions.
Experience of leading and or working with diversity, equity, inclusion and justice-focused initiatives to support the University community.
Experience with strategic planning, capital projects and facility maintenance.
Evidence of success working with the University community and the ability to foster collegial relationships with a broad constituent base (student groups, campus partners, tenants)
Experience in managing large budgets that are in support of strategic priorities.


Master’s Degree in Higher Education, Business Administration or related field.
Fifteen years of progressive responsible experience in college union management in a complex institutional environment.
Demonstrated ability to develop and maintain effective relationships with senior administrators and diverse departmental and/or business leaders.
Excellent administrative, problem solving, organizational skills and interpersonal communication skills.
Experience and excitement for taking on new projects and an entrepreneurial style.
Strong written and oral communication skills with an ability to communicate within all levels of the organization, the institution and broader community.
Ability to work through and with others to accomplish goals and facilitate a team-oriented environment.

Application Information

Applications must be submitted online through the University of Minnesota Jobs website. Job Opening ID # 351611

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