Summer Conference Housing Director

Greystar  |  Lexington, KY

Login to Apply

Job Overview

Posted 2 weeks ago Full-Time

Job Details

Position Title:

Summer Conference Housing Director

Job Type: Housing/Residence Life
Location: Lexington, KY
Positions Available: 1
Institution Type:
Institution Size:
Employer ID: 31278


Housing for Position:
None provided
Housing for Position:
None provided
Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education

Bachelors Required
Major Preference:
Counseling, Educational Administration, Higher Education, Student Affairs, Other Education

Position Description

Institution: Greystar @ University of Kentucky

About Greystar

The University of Kentucky and Greystar have partnered to provide state-of-the-art housing for UK students. This ambitious partnership has created over 6,850 beds. Together UK and Greystar have merged as one to become University of Kentucky Campus Housing where we focus on the students and their true living and learning experiences throughout the entire campus. Learn more about our community here:

Job Summary

The Summer Conference Housing Director will provide quality conferences and customer service to internal and external clients who will be housed on campus. The Summer Conference Housing Director is responsible for negotiations, logistics, and contracting of conference clients; billing, budgeting, and database management; and assisting conference clients in coordinating their conference. The Summer Conference Housing Director leads the recruitment, selection and training of student staff as well as the supports the coordination of professional staff.

The Summer Conference Housing Director manages all outreach and communication concerning UK new student orientation and prospective student initiatives. The position provides leadership and direct supervision of Conference Coordinators, Office Assistants, Desk Clerks, and Conference Assistants.  The Summer Conference Housing Director works closely with and provides direction and coordination for the senior operations team.

This position is part of the Operations Team and will report directly to the Executive Director of Housing Operations.

Primary Duties

  • Create and implement a strong plan for program growth
  • Plan and implement marketing campaigns for Summer Conference Housing with the direction and support of the Marketing and Communication team to verify all university and Greystar standards are met
  • Maintain a positive and strong social media and web presence with the direction and support of the Marketing and Communications team
  • Create a summer conference plan each fall to showcase suggested rates, occupancy goals, budget goals, and contract adjustment suggestions to present to UK and Greystar
  • Serve as the primary liaison between UK housing and primary stakeholders, including, but not limited to: UK Auxiliary Services, UK Risk Management Office, UK Residence Life, UK Police Department, UK Housing Finance Department, UK Housing Operations Team. UK Housing Marketing & Communications Team, UK Physical Plant Division, UK Parking & Transportation
  • Serve as the contact and main customer service point for all incoming inquires for housing needs
  • Initiate and execute contracts for all summer groups
  • Work within the budget provided and recommend appropriate increases as needed
  • Actively participate in monthly forecasting
  • Create and implement a staffing plan to operate 24-hour desk coverage, cleaning services, and other needs while buildings are being utilized for Summer Conference Housing
  • Work closely with Enrollment Management in creating seamless messaging for “seeblue. U” orientation on housing accommodations, pricing, and sign up
  • Create and maintain summer housing database
  • Provide support and guidance to customers through the contract process, including but not limited to, on-site building tours, email communication, and phone conversations
  • Manage the linen process, from auditing to purchasing to laundering and storing
  • Manage and maintain summer conference key cards, verify cards are programed, tested, and ready prior to first guest
  • Assist in other projects in the department as needed throughout the year
  • Other duties as identified by Greystar or UK.


Reports to:         Executive Director of Housing Operations
Supervises:         Summer Staff including, Conference Coordinators, Office Assistants, Conference Assistants, and Desk Clerks


  • Competitive salary
  • Health, dental, vision, & short-term disability
  • 401k and company match
  • Paid time off
  • Paid holidays
  • Paid vacation
  • Fun & challenging work environment

All job offers are subject to a drug test and background check per Greystar policies

Job Requirements


  • Bachelor’s degree required, with preference given to someone with experience in student housing and summer conference housing
  • Familiarity with database systems such as Conference Programmer, IRIS, StarRez, and Lenel.
  • Superior verbal and written communication skills.
  • Excellent organizational and customer service skills.
  • Ability to independently interpret, communicate, and apply policies and procedures.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Application Information

Apply through Institution's Website

Log in to Apply
View all jobs for Greystar View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.